** from the same box where the admin tool is installed, try with Sybase tools such as Advantage or Central, or isql to select the Remedy views and tables.
This first step will show whether your DB is ok.


Jaya Munjal wrote:
**
Hi List
 
We are not able to update or modify any workflow object on the our Production Environment. As soon as we open any workflow object via the Admin tool (Filters, Escalation, forms) etc it starts throwing an error  ----
 
Cannot establish a network connection to the AR System server : lonss00014.fm.rbsgrp.net : RPC: Miscellaneous tli error - System error (Connection refused) (ARERR 90)
 
 
In the ARERROR log we get the following error messages
 
*************************************
 
Wed Nov 18 03:22:46 2009  390600 : Incorrect format in the definition file (bad action value -- \) (ARERR 402)
Wed Nov 18 03:22:47 2009  390600 : Missing data in the SQL database (filter.numActions) (ARERR 556)
Wed Nov 18 03:22:47 2009  390600 : Error in definition for a filter (ARERR 343)
Wed Nov 18 03:22:47 2009     AR System Email Association Delete Attachments
 
Wed Nov 18 03:22:55 2009  Dispatch : Cannot establish a network connection to the AR System server (lonss00014 : RPC: Miscellaneous tli error - An event requires attentionError 0)  ARERR - 90
 
*************************************
 
 
We are able to login to the server via the admin tool but the filter AR System Email Association Delete Attachments is not visible. On trying to import in place the  we get the error.
 
Cannot establish a network connection to the AR System server (lonss00014 : RPC: Miscellaneous tli error - An event requires attentionError 0)  ARERR - 90
 
 
Platform - ARS 6.3 Patch 24
OS - Solaris
DB - Sybase
 
 
Any suggestion would be appreciated… Let me know if you require any other information.
 
Thanks
 
Jaya Munjal
Technology Services India
The Royal Bank of Scotland Group
O +91 124 479 1714
M +91 971 130 9277
F +91 124 479  0023
[email protected]
7B Building, DLF Cyber City, DLF Phase III,
Gurgaon - 122002, Haryana, India
 
Please don't print this e-mail unless you really need to.
 
 
***********************************************************************************
The Royal Bank of Scotland plc. Registered in Scotland No 90312. Registered Office: 36 St Andrew Square, Edinburgh EH2 2YB. 
Authorised and regulated by the Financial Services Authority. 
 
This e-mail message is confidential and for use by the 
addressee only. If the message is received by anyone other 
than the addressee, please return the message to the sender 
by replying to it and then delete the message from your 
computer. Internet e-mails are not necessarily secure. The 
Royal Bank of Scotland plc does not accept responsibility for 
changes made to this message after it was sent. 

Whilst all reasonable care has been taken to avoid the 
transmission of viruses, it is the responsibility of the recipient to 
ensure that the onward transmission, opening or use of this 
message and any attachments will not adversely affect its 
systems or data. No responsibility is accepted by The 
Royal Bank of Scotland plc in this regard and the recipient should carry 
out such virus and other checks as it considers appropriate. 

Visit our website at www.rbs.com

***********************************************************************************
  
_Platinum Sponsor: [email protected] ARSlist: "Where the Answers Are"_

_Platinum Sponsor: [email protected] ARSlist: "Where the Answers Are"_

Reply via email to