Reboot your AR server or at the least restart the services. We receive
this error when our DB team takes down our database without us knowing.
A simple restart of AR reestablishes that connection, of course we also
restart mid-tier just to be on the safe side.

 

From: Action Request System discussion list(ARSList)
[mailto:[email protected]] On Behalf Of Jaya Munjal
Sent: Tuesday, November 17, 2009 10:31 PM
To: [email protected]
Subject: URGENT HELP REQUIRED --- PROD ISSUE
Importance: High

 

** 

Hi List

 

We are not able to update or modify any workflow object on the our
Production Environment. As soon as we open any workflow object via the
Admin tool (Filters, Escalation, forms) etc it starts throwing an error
---- 

 

Cannot establish a network connection to the AR System server :
lonss00014.fm.rbsgrp.net : RPC: Miscellaneous tli error - System error
(Connection refused) (ARERR 90)

 

 

In the ARERROR log we get the following error messages

 

*************************************

 

Wed Nov 18 03:22:46 2009  390600 : Incorrect format in the definition
file (bad action value -- \) (ARERR 402)

Wed Nov 18 03:22:47 2009  390600 : Missing data in the SQL database
(filter.numActions) (ARERR 556)

Wed Nov 18 03:22:47 2009  390600 : Error in definition for a filter
(ARERR 343)

Wed Nov 18 03:22:47 2009     AR System Email Association Delete
Attachments

 

Wed Nov 18 03:22:55 2009  Dispatch : Cannot establish a network
connection to the AR System server (lonss00014 : RPC: Miscellaneous tli
error - An event requires attentionError 0)  ARERR - 90

 

*************************************

 

 

We are able to login to the server via the admin tool but the filter AR
System Email Association Delete Attachments is not visible. On trying to
import in place the  we get the error. 

 

Cannot establish a network connection to the AR System server
(lonss00014 : RPC: Miscellaneous tli error - An event requires
attentionError 0)  ARERR - 90

 

 

Platform - ARS 6.3 Patch 24

OS - Solaris

DB - Sybase

 

 

Any suggestion would be appreciated... Let me know if you require any
other information.

 

Thanks

 

Jaya Munjal
Technology Services India
The Royal Bank of Scotland Group

O +91 124 479 1714

M +91 971 130 9277

F +91 124 479  0023 
[email protected] <mailto:[email protected]> 
7B Building, DLF Cyber City, DLF Phase III, 

Gurgaon - 122002, Haryana, India

 

Please don't print this e-mail unless you really need to. 

 

 

 
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