So does Bomgar, I believe. Joanne Mansur Client Systems Analyst Northeastern University (617) 373-3295 (office) (617) 373-4354 (fax) [email protected]
From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Shellman, David Sent: Wednesday, November 18, 2009 11:19 AM To: [email protected] Subject: Re: [ARSLIST] Chat with Remedy ** Mark, AT WWRUG09, my eService and Conversive had chat products that integrated within the AR System. Dave ________________________________ From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Brittain, Mark Sent: Wednesday, November 18, 2009 11:13 AM To: [email protected] Subject: Chat with Remedy ** Hi All, Currently we have Citrix GoToAssist integrated with ARS 6.3, patch 20. Citrix has just informed us that we have to upgrade to their latest version by the end of the year. The catch is they no longer support integration with Remedy. I like to have back up/company when something stops working. So I was wondering if either BMC has a chat integration product or any other vendors that support the Remedy integration. Thanks Mark ____________________________________________ Mark Brittain Remedy Developer NaviSite [email protected]<mailto:[email protected]> (315) 453-2912 x5418 (Phone) (315) 317.2897 (Cell) Reduce Cost of IT with Managed Hosting and Application Services from NaviSite. Visit www.NaviSite.com<http://www.NaviSite.com> Today. ________________________________ This e-mail is the property of NaviSite, Inc. It is intended only for the person or entity to which it is addressed and may contain information that is privileged, confidential, or otherwise protected from disclosure. Distribution or copying of this e-mail, or the information contained herein, to anyone other than the intended recipient is prohibited. _Platinum Sponsor: [email protected] ARSlist: "Where the Answers Are"_ _Platinum Sponsor: [email protected] ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are"
