We also used to have this problem quite frequently and it always affected different users each time. The only workaround we had was to flush the MT cache, stop Tomcat on all of our web servers, restart Tomcat, and flush the cache again. Our eventual fix was a patch which has completely resolved the issue.
From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Nikolay Fedoseyenko Sent: Thursday, November 12, 2009 4:16 PM To: [email protected] Subject: Re: Caught Ecception Error ** Try cleaning preference record for specific user that having a problem on AR System User Preference form. ________________________________ From: Ramagiri <[email protected]> To: [email protected] Sent: Thu, November 12, 2009 12:55:57 PM Subject: Re: Caught Ecception Error ** In think only in one machine . _______________________________________________________ RAVI CHANDRA . RAMAGIRI Infrastructure Management Services Team System Administrator (O) +91 40 44556600 (351) (C) +91 9985794493 (V) 847-879-4995 Ext:- 351 * [email protected]<mailto:[email protected]> From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of LJ Longwing Sent: Friday, November 13, 2009 1:13 AM To: [email protected] Subject: Re: Caught Ecception Error ** Does this happen on all machines that try or just one? ________________________________ From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Ramagiri Sent: Thursday, November 12, 2009 11:33 AM To: [email protected] Subject: Caught Ecception Error ** Hi All , Please can anybody explain why this error will get while we try to login with IE or Fire Fox browser. I have did what LJ and Begosh, Kevin told me to do but still this error occurs. I flush the cache of mid tier and disable the “ persistence cache mode “. Is this the problem with the browser or any thing else. Error! Filename not specified. ________________________________________________________________ RAVI CHANDRA . RAMAGIRI Infrastructure Management Services Team System Administrator (O) +91 40 44556600 (351) (C) +91 9985794493 (V) 847-879-4995 Ext:- 351 * [email protected]<mailto:[email protected]> GSS America InfoTech Ltd., A SEI-CMMI Level 3 certified company Third Floor, Block ‘B’, Cyber Gateway, HITEC City, Hyderabad - 500 081. AP. India www.gssamerica.com<http://www.gssamerica.com/> __________ Information from ESET NOD32 Antivirus, version of virus signature database 4601 (20091112) __________ The message was checked by ESET NOD32 Antivirus. http://www.eset.com _Platinum Sponsor: [email protected] ARSlist: "Where the Answers Are"_ _Platinum Sponsor: [email protected] ARSlist: "Where the Answers Are"_
