Thanks. I will ask BMC about this. ________________________________
From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Sabyson Fernandes Sent: Tuesday, November 24, 2009 6:16 AM To: [email protected] Subject: Re: ARPlugin.exe growing uncontrollably ** Christie, We had the same issue here. BMC support provided us with a hotfix which involved replacing several dll files. They said that it was a memory leak on the plugin. Prior to this we used to go to the task manager and select the arplugin process and do a end process tree which would restart the plugin, whenever it was over the 1.5 GB. Hope this helps. Saby ________________________________ From: "Pargeter, Christie :CO IS" <[email protected]> To: [email protected] Sent: Mon, November 23, 2009 11:48:45 AM Subject: ARPlugin.exe growing uncontrollably ** Hi All - I am having to reboot my production server because the ARPlugin.exe is growing to over 1.5 GBs of RAM. I have a ticket into BMC but they are not sure why this is happening. I thought I would see if anyone here has an idea why this is happening. We went live with ITSM 7 at the end of June and have stayed pretty out of the box. We haven't implemented the CMDB yet and only do a little with AIE. I am wondering if this is happening because we are trying to use the ad hoc report tool quite a bit. Any ideas? ARS 7.1 p 6 ITSM 7.0.3 p 9 Service Desk & Change Management Window 2003 MS SQ 2005 IIS/Tomcat RKM 7.2 p 2 MidTier 7.1 p 6 ________________________________ Christie Pargeter Legacy Health IS - Programming SR Technical Analyst [email protected] 1120 Building tel: 503-415-5149 _Platinum Sponsor: [email protected] ARSlist: "Where the Answers Are"_ _Platinum Sponsor: [email protected] ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are"
