in ARS 7.5, the design and implementation is totally different. Actually, it's a pretty good design since once you configure the server to record object relationships (and restart the server), the relationships are maintained automatically as development is done or definitions imported. Just keep in mind that the initial recording of object relationships takes a long time, this is something you may want to leave running at the end of your work day. It took about 5 hours for us with ITSM 7.5.1
Guillaume -----Original Message----- From: Action Request System discussion list(ARSList) on behalf of Meyer, Jennifer L Sent: Mon 11/30/09 10:58 AM To: [email protected] Subject: Re: Synch Search error, 6.3 Sync Search has a bug. I ran into it with 7.0.1 a few months back & asked my support rep. They told me the bug's been there since 6.3. Sync Search has been broken since 6.3, BMC knows about it, and it's fixed in 7.5. Jennifer Meyer -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Grooms, Frederick W Sent: Thursday, November 26, 2009 11:09 AM To: [email protected] Subject: Possibly spam: Re: Synch Search error, 6.3 That usually means that there is a problem in Admin tool installation. You might try uninstalling the Admin tool and re-installing it. Fred -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Drew Shuller Sent: Wednesday, November 25, 2009 4:57 PM To: [email protected] Subject: Synch Search error, 6.3 Hello everyone, after I click the"Update Search Database" button on the Synch Search Database window, I get an aradmin.exe Application Error, The instruction at 0x7c90100b referenced memory at 0x...... The memory could not be read. I ran synch search from the command line and basically the same thing happened. I've deleted the three forms and set up the synch search database again. What does this error point to? ARS 6.3 patch Patch 020 NT 5.2 Drew Soto Cano _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are" If this message is a valid email, you can request that future messages from this source be processed normally through the email system by visiting http://www.ncmail.net/whitelist_procedures.htm E-mail correspondence to and from this address may be subject to the North Carolina Public Records Law and may be disclosed to third parties by an authorized state official. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are"

