The data management tool was originally a patch to ITSM 7.0. It is now a client component of ARS 7.5.
Christopher Strauss, Ph.D. Call Tracking Administration Manager University of North Texas Computing & IT Center http://itsm.unt.edu/ -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of dcharters Sent: Monday, November 30, 2009 2:31 PM To: arslist@ARSLIST.ORG Subject: Re: Data Management Tool for ITSM 7.6 But is it refering to AR System Patch 3 or ITSM patch 3? On Mon, 30 Nov 2009 13:25:34 -0600, strauss wrote > It installs as a part of the ARS 7.5 Suite [ARSuiteKitWindows ] or > Client [ARSuiteKitClientWindows ] installation now. > > Christopher Strauss, Ph.D. > Call Tracking Administration Manager > University of North Texas Computing & IT Center > http://itsm.unt.edu/ > From: Action Request System discussion list(ARSList) > [mailto:arsl...@arslist.org] On Behalf Of Barbara Siebert Sent: > Monday, November 30, 2009 1:13 PM To: arslist@ARSLIST.ORG Subject: > Re: Data Management Tool for ITSM 7.6 > > ** > Thanks, Rick. I was going to do that but from other references I've > seen it appears that there is a new version of the spreadsheets. > > Barb > > Barbara Siebert > Senior Consultant > QMX Support Services > cell phone: 949-637-7522 > ________________________________ > From: Action Request System discussion list(ARSList) > [arsl...@arslist.org] On Behalf Of Rick Cook [remedyr...@gmail.com] > Sent: Monday, November 30, 2009 2:10 PM To: arslist@ARSLIST.ORG > Subject: Re: Data Management Tool for ITSM 7.6 ** Barb, from an > architectural level, 7.5 and 7.6 are almost identical, so the > processes should work with either one. Perhaps this is one of those > places where we need to tweak the SHARE:Application_Properties > values to trick AR System into thinking it has something it doesn't? > > Rick > On Mon, Nov 30, 2009 at 11:04 AM, Barbara Siebert > <bsieb...@qmxs.com<mailto:bsieb...@qmxs.com>> wrote: Where can I > find the spreadsheets for ITSM 7.6 to load the foundation data? > Patch 9005 is for ITSM 7.5 and will not load on a 7.6 system. It > says that you must have patch 3 or greater. Well, 7.6 doesn't have > a patch 3. > > Thanks for your assistance, > Barb > > Barbara Siebert > Senior Consultant > QMX Support Services > cell phone: 949-637-7522 > _____________________________________________________________________________ __ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org<http://www.arslist.org> > Platinum > Sponsor:rmisoluti...@verizon.net<mailto:Sponsor% 3armisoluti...@verizon.net> ARSlist: "Where the Answers Are" > > _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the > Answers Are"_ _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: > "Where the Answers Are"_ > > _____________________________________________________________________________ __ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the > Answers Are" -- Open WebMail Project (http://openwebmail.org) _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are"
