I think you want to run the 6.3 upgrade then the 7.1. I would also upgrade to the 7.1 MidTier (It may default to Tomcat if you don't have a jsp engine, but it will work with "almost" any jsp engine)
As always do this first on a Non-Production setup first. Fred From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Ramesh (Rameshbabu) Peketi Nityananda Sent: Thursday, December 17, 2009 12:58 AM To: [email protected] Subject: upgrading to ars 7.1 ** Hi List, We are currently on ARS 6.00.01 patch 1420 and Midtier 6.00.01 (IIS with servlet exec) patch 1327 with no ITSM installed. Initially we thought of upgrading to 7.5 but later changed to 7.1 as there are lot of new features which might not be feasible at this time. Can I upgrade to 7.1 directly wihtout any intermediate upgrades? Can I use the same Midtier 6 with 7.1 as our current environment is serving different asp/perl progs which talks to remedy and we don't want to disturb them? If we can't use, does 7.1 supports servlet exec as I heard 7.1 defaults to Tomcat. Please help me if anyone has upgraded to 7.1 from 6. Ramesh. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are"
