Hi, Even though support for 6.0 got dropped when 7.1 became available, I still think that the upgrade is supported. I have never tried it though.
Remember the small tool RRR|HideExpandBox, that will help you fix up the layout after the upgrade. The 3 fields Submitter, Modified By and Assigned To, in alla forms, will be increased in length during the upgrade. This cause the char-field-expand-box to appear to the right of each field... https://www.rrr.se/cgi/tools/main#rrrDefHideExpandBox Best Regards - Misi, RRR AB, http://www.rrr.se Products from RRR Scandinavia: * RRR|License - Not enough Remedy licenses? Save money by optimizing. * RRR|Log - Performance issues or elusive bugs? Analyze your Remedy logs. Find these products, and many free tools and utilities, at http://rrr.se. > I think you want to run the 6.3 upgrade then the 7.1. > > I would also upgrade to the 7.1 MidTier (It may default to Tomcat if you > don't have a jsp engine, but it will work with "almost" any jsp engine) > > As always do this first on a Non-Production setup first. > > Fred > > > From: Action Request System discussion list(ARSList) > [mailto:[email protected]] On Behalf Of Ramesh (Rameshbabu) Peketi > Nityananda > Sent: Thursday, December 17, 2009 12:58 AM > To: [email protected] > Subject: upgrading to ars 7.1 > > ** > Hi List, > > We are currently on ARS 6.00.01 patch 1420 and Midtier 6.00.01 (IIS with > servlet exec) patch 1327 with no ITSM installed. > Initially we thought of upgrading to 7.5 but later changed to 7.1 as > there are lot of new features which might not be feasible at this time. > Can I upgrade to 7.1 directly wihtout any intermediate upgrades? > Can I use the same Midtier 6 with 7.1 as our current environment is > serving different asp/perl progs which talks to remedy and we don't want > to disturb them? > If we can't use, does 7.1 supports servlet exec as I heard 7.1 defaults > to Tomcat. > Please help me if anyone has upgraded to 7.1 from 6. > > Ramesh. > > > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are" > > -- > This message was scanned by ESVA and is believed to be clean. > > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are"
