Hi,
One additional question: Does anyone else out there have their reconciliation engine using queues 390698 or 390699?
Thanks,
Thad Esser
Remedy Developer
| From: | Thad K Esser <[email protected]> |
| To: | [email protected] |
| Date: | 12/16/2009 01:04 PM |
| Subject: | RPC Port for reconciliation engine - ARERR[120133] |
| Sent by: | "Action Request System discussion list(ARSList)" <[email protected]> |
**
While investigating some errors in my arrecond.log, I ran across the KB article below. Having just gone through re-organizing my queues/threads, it sure would have been nice to know this ahead of time.
Anyway, is my assumption correct that until I put the reconciliation engine on 390698 or 390699, it will use the fast/list queues?
(I'm on CMDB 2.1 patch 4)
AIX 5.3
ARS 7.1
Thanks,
Thad Esser
Remedy Developer
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http://rkm.bmc.com/rkm/viewdoc.jsp?remedy=1&doc=17151&sid=4000891&type=Published&terms=searchTerms&user=Self Help
Details
Self Help Document
ID: 17151
Type: Problem Solution
Problem
Customer was getting warning message in arrecond.log file. This was filling up arrecond as it was coming for every minute.
[2008/04/17 14:44:57.1050] [WARNING] [TID: 0000004648] : Ignoring following error for Reconciliation (The specified RE RPC port) and proceeding further
[2008/04/17 14:44:57.1050] [WARNING] [TID: 0000004648] : ARERR[120133] The CMDB RPC port specified is invalid.
[2008/04/17 14:44:57.1050] [WARNING] [TID: 0000004648] : 390622
Product
CMDB 2.1, ARS 7.1
Environment
Windows/Unix, CMDB 2.1, ARS 7.1
Solution
Customer was using 390622 port for Reconciliation performance.
Please use 390698 or 390699 port from CMDB 2.1 Patch 002 onwards as this has been hard-coded in system. RFE and Defect for documentation already submitted for this problem. We should not use any other port after above release.
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