We were seeing the same error in our recon logs. Once we switched to the proper RPC port - 390698, we have been running fine. -- Shyam
________________________________ From: Thad K Esser <[email protected]> To: [email protected] Sent: Thu, December 17, 2009 11:00:43 AM Subject: Re: RPC Port for reconciliation engine - ARERR[120133] ** Hi, One additional question: Does anyone else out there have their reconciliation engine using queues 390698 or 390699? Thanks, Thad Esser Remedy Developer From: Thad K Esser <[email protected]> To: [email protected] Date: 12/16/2009 01:04 PM Subject: RPC Port for reconciliation engine - ARERR[120133] Sent by: "Action Request System discussion list(ARSList)" <[email protected]> ________________________________ ** While investigating some errors in my arrecond.log, I ran across the KB article below. Having just gone through re-organizing my queues/threads, it sure would have been nice to know this ahead of time. Anyway, is my assumption correct that until I put the reconciliation engine on 390698 or 390699, it will use the fast/list queues? (I'm on CMDB 2.1 patch 4) AIX 5.3 ARS 7.1 Thanks, Thad Esser Remedy Developer =============== http://rkm.bmc.com/rkm/viewdoc.jsp?remedy=1&doc=17151&sid=4000891&type=Published&terms=searchTerms&user=SelfHelp Details Self Help Document ID: 17151 Type: Problem Solution Problem Customer was getting warning message in arrecond.log file. This was filling up arrecond as it was coming for every minute. [2008/04/17 14:44:57.1050] [WARNING] [TID: 0000004648] : Ignoring following error for Reconciliation (The specified RE RPC port) and proceeding further [2008/04/17 14:44:57.1050] [WARNING] [TID: 0000004648] : ARERR[120133] The CMDB RPC port specified is invalid. [2008/04/17 14:44:57.1050] [WARNING] [TID: 0000004648] : 390622 Product CMDB 2.1, ARS 7.1 Environment Windows/Unix, CMDB 2.1, ARS 7.1 Solution Customer was using 390622 port for Reconciliation performance. Please use 390698 or 390699 port from CMDB 2.1 Patch 002 onwards as this has been hard-coded in system. RFE and Defect for documentation already submitted for this problem. We should not use any other port after above release. =============== *IMPORTANT NOTICE: This communication, including any attachment, contains information that may be confidential or privileged, and is intended solely for the entity or individual to whom it is addressed. If you are not the intended recipient, you should delete this message and are hereby notified that any disclosure, copying, or distribution of this message is strictly prohibited. Nothing in this email, including any attachment, is intended to be a legally binding signature. * _Platinum Sponsor: [email protected] ARSlist: "Where the Answers Are"_ *IMPORTANT NOTICE: This communication, including any attachment, contains information that may be confidential or privileged, and is intended solely for the entity or individual to whom it is addressed. If you are not the intended recipient, you should delete this message and are hereby notified that any disclosure, copying, or distribution of this message is strictly prohibited. Nothing in this email, including any attachment, is intended to be a legally binding signature. * _Platinum Sponsor: [email protected] ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are"
