I just completed the 7.5 install after two months of working with BMC Support on getting an installer that works. Seems that when the installer is converting some of the code to import forms it puts a carriage return in instead of a line feed (or vice versa) so it actually cuts off a letter 'b' and thus fails. This issue will be addressed in 7.5 p5 as patch 4 is already being compiled, but you should be able to get a corrected installer if you call.
From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Jeremy Soronen Sent: Friday, December 18, 2009 11:59 PM To: [email protected] Subject: AR System 7.5 Upgrade Issue ** Trying to upgrade to AR System 7.5 and the upgrade completes, but does not install all system forms (Group, User, etc.). Has anybody else had this issue during an installation and if so, how did you fix this or get around it. I can supply more information if needed. Thanks, Jeremy Soronen Business Application Analyst CareTech Solutions _Platinum Sponsor: [email protected] ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are"

