Issue is fixed. The problem was that I had made the Business Time Segment ID and Description "Idependence Day - Observed". NOTE: I did not let the ID get generated by the system. Once I saved the new time segment, I noticed that I had misspelled the name and fixed it. Well, whenever you create a time segment and associate it to a Business Entity, it creates an entry in form Business Segment-Entity Association. When I fixed the misspelled word, the association was invalid because it associates the Segment ID to the Entity ID. Therefore I was getting the error ARERR 644 - To fix the issue I simply delete the entries in the Business Segment-Entity Association form.
Hope this helps someone else along the way.. Marcelo _____________________________________________ From: Martinez, Marcelo A Sent: Tuesday, January 05, 2010 2:39 PM To: '[email protected]' Subject: time segment error 644 Help, I'm getting the following error: ARERR [644] No Time Segment definition exists with the specified tag I was entering new unavailable times for 2010 for my company... now when users create incident tickets with Priority of medium or above they get this error message. Any ideas? Marcelo Martinez _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are"
