I think this relates to the sandbox mechanism that was introduced in CMDB 7.5.
If I remember right, adding a record to CTM:People causes the creation of a person CI directly in the sandbox dataset. A recon job triggers immediately to create the production dataset version. During bulk people entries the recon job is triggered for every entry which causes many to not be created. BMC came out with a fix using a bulk update dataset but I don't have the details available. Maybe BMC support can help? Cheers Peter > Good Day, > > I'm running into an ITSM 7.5 error when manually trying to relate a person > to an asset in the "Used By" role. "Supported By","Owned By", "Managed > By", > "Created By", "Approved By" all work properly. > > ARERR [326] Required field cannot be reset to a NULL value : > BMC.CORE:BMC_Dependency : Destination.InstanceId > Attribute does not exist. : 490009000 (ARERR 120004) > > It looks like this is occurring because BMC.CORE:BMC_Person records don't > exist for all of our CTM:People records. Certain changes to a CTM:People > record cause the people asset to be created, but not reliably under bulk > operations (i.e. Modify All or escalation). > > I'm looking to create ~13K new people/asset (BMC:CORE:BMC_Person) records > from existing CTM:People records. What is the best method to do so? > > Thanks In Advance, > > John > -- > View this message in context: > http://old.nabble.com/Seeking-method-to-create-new-People-asset-%28BMC%3ACORE%3ABMC_Person%29-records-from-existing-CTM%3APeople-records-en-masse.-tp27063652p27063652.html > Sent from the ARS (Action Request System) mailing list archive at > Nabble.com. > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are" > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are"
