Yes, you need to update your eie.cfg file too. Here are the steps I wrote for myself to do this. Replace the <> with the appropriate information. You need to do this if you are not going to use Demo / blank as the admin password
v Backup the aie.cfg file first v On a command line go to C:\Program Files\BMC Software\BMC Atrium Integration Engine\<servername>-0\service\conf v Run ..\bin\eiecfedit -x <servername> -s <servername> -l <username> -p <password> v Verify it updated the file v Go to AIE Console v Configuration / Integration Engine App. v Update User Name & Password to match here Note: this was written for ARS 7.1 & ITSM 7.0.3 ________________________________ From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Pierson, Shawn Sent: Friday, January 15, 2010 7:23 AM To: arslist@ARSLIST.ORG Subject: Changing AIE user ** Good morning, I've been looking into what is required to change the user that AIE logs in as. I know the obvious one of changing it in the AIE console under the Configuration menu and selecting Integration Engine App., but that seems to prevent my Data Exchanges from firing correctly. Is there somewhere else that I should modify what user is used by AIE? Thanks, Shawn Pierson Remedy Developer | Southern Union 5444 Westheimer Rd. Houston, TX 77056 | 713.989.7226 Private and confidential as detailed here <http://www.sug.com/disclaimers/default.htm#Mail> . If you cannot access hyperlink, please e-mail sender. _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are"
