Thanks Christie.  I left off my version number by accident but I am also on the 
versions you listed, so this works.

From: Action Request System discussion list(ARSList) 
[mailto:[email protected]] On Behalf Of Pargeter, Christie :CO IS
Sent: Friday, January 15, 2010 9:52 AM
To: [email protected]
Subject: Re: Changing AIE user

**
Yes, you need to update your eie.cfg file too.  Here are the steps I wrote for 
myself to do this.  Replace the <> with the appropriate information.

You need to do this if you are not going to use Demo / blank as the admin 
password
*     Backup the aie.cfg file first
*     On a command line go to C:\Program Files\BMC Software\BMC Atrium 
Integration Engine\<servername>-0\service\conf
*     Run ..\bin\eiecfedit -x <servername> -s <servername> -l <username> -p 
<password>
*     Verify it updated the file
*     Go to AIE Console
*     Configuration / Integration Engine App.
*     Update User Name & Password to match here

Note: this was written for ARS 7.1 & ITSM 7.0.3
________________________________
From: Action Request System discussion list(ARSList) 
[mailto:[email protected]] On Behalf Of Pierson, Shawn
Sent: Friday, January 15, 2010 7:23 AM
To: [email protected]
Subject: Changing AIE user
**
Good morning,

I've been looking into what is required to change the user that AIE logs in as. 
 I know the obvious one of changing it in the AIE console under the 
Configuration menu and selecting Integration Engine App., but that seems to 
prevent my Data Exchanges from firing correctly.  Is there somewhere else that 
I should modify what user is used by AIE?

Thanks,

Shawn Pierson
Remedy Developer | Southern Union
5444 Westheimer Rd. Houston, TX 77056 | 713.989.7226



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