Hi,

You can do one more thing delete your remedy account and recreate.
I dont know why but sometimes its happen.
I have faced this problem before try and let me know.

Thanks & Regards,
Manoj Jain

On Sat, Jan 16, 2010 at 12:10 AM, Drew Shuller <[email protected]> wrote:

> I've got a strange problem. I have one user on a pc that can't see all
> the results list fields when opening a form. Only two are there,
> Request ID and Short Description. Other Remedy users can see all the
> columns that are set up for that form. Oddly enough, it's my Remedy
> Admin account that can't see the columns, but only when I'm logged
> into Windows as a regular user. When logged in as a sysadmin, the
> columns are there. But that's confusion because when logged into
> Windows as a non-sysadmin and Remedy not as an Administrator, I can
> see the columns.
>
> Are those columns part of the form definition file, or are they
> related to the AR or ar.ini file?
>
> I deleted all the files from the HOME directory that my Remedy Admin
> account was using, but for some reason it won't pick up the real form
> definition? Pretty much all my hair is gone on this one, I've pulled
> it out!
>
> Drew Shuller
> Soto Cano
>
>
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