First of all, I tried Joe's suggestion and contacted an exorcist. She suggested trying Mid-Tier, which I did. The menu was still there and still giving the wrong value. But when I deleted the value from the field, the menu disappeared.
Next we deleted the *.arf & *arv files, but the menu in the User tool still gave the wrong value. So then we went to the admin tool to stretch the field to the right, and the menu had re-appeared in the field (and this was after it had disappeared from Mid-Tier). So I removed it a second time and stretched the field to the right, and then the menu was gone in the User tool. I put the menu back in, and it still gave the wrong value. But when I checked the menu definition it had reverted back to the wrong value. Maybe I didn't save the menu when I changed it. Anyway, it is working now. Thanks Joe and Mahendra and Frank. Dwayne ** Which client u are using to see the field -- web(mid-tier) or user tool? If user tool try to delete all the *.arf & *.arv files, if mmid-tier flush the cache from configuration tool. Thanks & Regards, Mahendra Mahalkar On Wed, Jan 20, 2010 at 12:59 PM, Joe D'Souza <[email protected]<mailto:[email protected]>> wrote: ** Dwayne, In addition to Franks suggestion just in case it doesn't work, try attaching another menu that will not impact anything even temporarily such as the $NULL$ system default menu, save the form and then remove it and save the form.. Joe PS: If it still doesn't work, contact an exorcist :-) ** Hmmm ... try stretching the field to the right a little. I have seen this before and stretching the field makes the menu disappear. Frank Caruso On Wed, Jan 20, 2010 at 12:18 AM, DCI Remedy <[email protected]<mailto:[email protected]>> wrote: ** do you have workflow that is attaching the bad menu? On Tue, Jan 19, 2010 at 2:08 PM, Martin, Robert <[email protected]<mailto:[email protected]>> wrote: ** -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[email protected]<mailto:[email protected]>]On Behalf Of Martin, Robert Sent: Tuesday, January 19, 2010 4:09 PM To: [email protected]<mailto:[email protected]> Subject: Old menu definition sticking to field ** Dear List, I have a character field with a faulty menu. So I fixed the menu, but the field still shows the faulty behavior. Next I removed the menu entirely, and moved the field to a new location. The field appears in the new location (which seems to rule out a caching issue, plus I checked the cache and don't find any for the form), but it still shows the faulty menu. Any idea what might be going on? (ARS 7.1 p3, RH Linux server, Oracle 10.2 db) Dwayne Martin James Madison University _Platinum Sponsor: [email protected]<mailto:[email protected]> ARSlist: "Where the Answers Are"_ _Platinum Sponsor: [email protected] ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are"
