Needs help figuring out why an AL is not firing. I have an AL that fires on the Change form when a user selects category tier 1. The action is to show a hidden page. Here's an example. IF CatTier1 = Network THEN show network testing page ELSE hidden IF CatTier1 = Software THEN show application testing page ELSE hidden IF CatTier1 = Telecomm THEN show telecomm testing page ELSE hidden
Now... I am working on the "Approval Central" . if a user goes and views a change ticket that is pending his/her approval, clicks 'view', then Infrastructure Change, then clicks "View Change"... the corresponding testing tab (page) does not show up. I have gone into the CHG:Infrastructure Change form and made sure that the custom tabs (pages) are in the "Dialog View" view (which is the correct view that pops up when you hit the button).. I have looked at my Active Links and selected Execute On: Window Open But when I check the AL log I see that the AL I have created fails.. not sure why. The criteria is the same. I'd hate to have to write new workflow for performing the same functions. Thanks, Marcelo _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are"
