Hi,
I ran BMC Remedy Data Import (7.5 patch 3) against a 7.0 server.
It turned out to be a bad choice...
I did an "Update Old Record with New Record Data", as I have done hundreds
of times with older AR Import Tools.
I mapped two fields only, the Entry ID, and a field I wanted to set to NULL.
The result was that most fields except the core fields was cleared out.
I restored a backup and tried again with the old 7.0 AR Import Tool, and
things behaved as expected. It kept everything except the NULLed field.
I have double checked the settings I used in 7.5 patch 3, and it was correct.
1. Has anyone experienced anything similar?
2. Has anyone done this (Update Old Record...) against a 7.5 server with
good results?
Another thing. I tried setting ARAPILOGGING=1 before I started
dataimporttool.exe from the commandline. I can not find any arapires.log
or arapicmd.log on the entire server. Has this functionality gone away???
I wanted to see if the client sent any unwarranted NULL-transaction-values
to the server.
Best Regards - Misi, RRR AB, http://rrr.se
Products from RRR Scandinavia:
* RRR|License - Not enough Remedy licenses? Save money by optimizing.
* RRR|Log - Performance issues or elusive bugs? Analyze your Remedy logs.
Find these products, and many free tools and utilities, at http://rrr.se.
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