A certain unnamed customer probably would have appreciated that a few years back....
William Rentfrow Principal Consultant, StrataCom Inc. [email protected] Blog: www.williamrentfrow.com O 715-592-5185 C 715-410-8056 ________________________________ From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Juan Ingles Sent: Thursday, January 28, 2010 3:20 PM To: [email protected] Subject: Re: Email Engine and load ** LOL. Been there, done that :) Quick AR Email tip: add a user record with a login name of "0" This way if an email/notification ever gets sent to "0" the engine evaluates the address to that one fake user instead of group 0 which is, of course, "Public," i.e. everyone in the user form. Juan Ingles On Thu, Jan 28, 2010 at 1:08 PM, William Rentfrow <[email protected]> wrote: ** Once upon a time a slight mis-configuration at an unnamed customer site resulted in the AR 5.6 EE sending just over 625,000 emails in the span of about 8 hours. It never even broke a sweat as far as I can tell. William Rentfrow Principal Consultant, StrataCom Inc. [email protected] Blog: http:// <http://www.williamrentfrow.com/> www.williamrentfrow.com O 715-592-5185 C 715-410-8056 ________________________________ From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Ramey, Anne Sent: Thursday, January 28, 2010 12:31 PM To: [email protected] Subject: Re: Email Engine and load ** ** What's your quantity of incoming messages? Anne Ramey From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Jackie Morris Sent: Thursday, January 28, 2010 12:08 PM To: [email protected] Subject: Re: Email Engine and load ** Hi Anne- I have had up to 35 mailboxes being polled. It usually works extremely well but once in a while, which typically is once a year, it just stops and we have to restart the email engine. I have one mailbox that gets tons of mail so we poll that one every 2 mins, but the rest get polled at staggered intervals-some 5 mins, some 11 mins, some twice a day. Depends on what the mailbox will contain. The only problem that we have had that we have never gotten an answer for is why one mailbox will get passed over and not polled. I turn on the debug log and I can see the login, the retrieve, then the delete of the mail on all the other mailboxes. And I'll see it pass right over a mailbox and not poll it at all. Still don't know why that happens. We started using this on version 5.12, upgraded everything to 6.3 and are now on 7.1. We've come to rely on email tickets (I use filters on the email message form to create tickets based on the mailbox name) so when there is a problem someone notices right away. Hope this helps. Jackie Morris Easylink Services 732-652-3611 From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Ramey, Anne Sent: Thursday, January 28, 2010 11:15 AM To: [email protected] Subject: Email Engine and load ** We currently have 13 incoming mailboxes we check. We are getting requests for some 20 more. At this point we are wondering about load and what the email engine can handle. Does anyone here have any experience/information about the type of load the email engine can handle before it becomes error prone or unreliable? For now we are starting to space out the amount of times the mailgoxes are being checked so that they are kind of staggered, but I was wondering if anyone had any load info or tips or tricks. Thanks, Anne Ramey ________________________________ E-mail correspondence to and from this address may be subject to the North Carolina Public Records Law and may be disclosed to third parties by an authorized state official. _Platinum Sponsor: [email protected] ARSlist: "Where the Answers Are"_ _Platinum Sponsor: [email protected] ARSlist: "Where the Answers Are"_ _Platinum Sponsor: [email protected] ARSlist: "Where the Answers Are"_ _Platinum Sponsor: [email protected] ARSlist: "Where the Answers Are"_ _Platinum Sponsor: [email protected] ARSlist: "Where the Answers Are"_ _Platinum Sponsor: [email protected] ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are"
