The ARERR 93 suggests that the admin thread is busy doing something and so is not available for the Admin Tool to use. If you happen to have server logging on you may be able to work out what it's up to from the logs. Also, depending which platform you're on, you may be able to use ptack (Solaris), gstack (Linux), procstack (AIX) or Spotlight on Windows to see what the admin thread is up to. If the thread has died/hung for some reason you're going to have to restart the server.
Mark From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Manish SINGLA Sent: 02 February 2010 11:36 To: [email protected] Subject: Re: CRITICAL:URGENT: Couldn't login to ARADMIN ** No still not, following is the error: [cid:[email protected]] -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Jaya Munjal Sent: Tuesday, February 02, 2010 4:58 PM To: [email protected] Subject: Re: CRITICAL:URGENT: Couldn't login to ARADMIN Manish Just try using Demo(as UserName and Password if configured) and provide the RPC number as 390600 in the accounts tab. Sometimes the admin thread gets locked and doesn't respond. Give it a shot :) Cheers Jaya Munjal >Technology Services India The Royal Bank of Scotland Group >O +91 124 479 1714 | M +91 97 7113 0927 Please don't print this e-mail unless you really need to. -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Manish SINGLA Sent: 02 February 2010 16:47 To: [email protected] Subject: Re: CRITICAL:URGENT: Couldn't login to ARADMIN Hello Jaya, Thanks for your prompt reply. 1. Actually we could logon to the ARUser using our Demo(Admin) account. 2. But couldn't logon to ARADMIN(Admin client). Which was working just two hours back, and there after no people profile changes etc. Any clue. Regards Manish -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Jaya Munjal Sent: Tuesday, February 02, 2010 4:28 PM To: [email protected] Subject: Re: CRITICAL:URGENT: Couldn't login to ARADMIN Hi Manish Try restarting the arsystem this should resolve your issue, incase its production box and you can't restart.. Try login with you adm account and provide the rpc number as the admin queue number, that should work. Regards Jaya Munjal >Technology Services India The Royal Bank of Scotland Group >O +91 124 479 1714 | M +91 97 7113 0927 Please don't print this e-mail unless you really need to. -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Manish SINGLA Sent: 02 February 2010 16:04 To: [email protected] Subject: CRITICAL:URGENT: Couldn't login to ARADMIN Hello List, Need your immediate support on one issue that we are facing logon to ARDMIN client using admin accounts. Although same accounts are working on aruser. Please advice something. Regards Manish ____________________________________________________________________________ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org<http://www.arslist.org> Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are" **************************************************************************** ******* The Royal Bank of Scotland plc. Registered in Scotland No 90312. Registered Office: 36 St Andrew Square, Edinburgh EH2 2YB. Authorised and regulated by the Financial Services Authority. This e-mail message is confidential and for use by the addressee only. If the message is received by anyone other than the addressee, please return the message to the sender by replying to it and then delete the message from your computer. Internet e-mails are not necessarily secure. The Royal Bank of Scotland plc does not accept responsibility for changes made to this message after it was sent. Whilst all reasonable care has been taken to avoid the transmission of viruses, it is the responsibility of the recipient to ensure that the onward transmission, opening or use of this message and any attachments will not adversely affect its systems or data. No responsibility is accepted by The Royal Bank of Scotland plc in this regard and the recipient should carry out such virus and other checks as it considers appropriate. Visit our website at www.rbs.com<http://www.rbs.com> **************************************************************************** ******* ____________________________________________________________________________ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org<http://www.arslist.org> Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org<http://www.arslist.org> Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org<http://www.arslist.org> Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are" _Platinum Sponsor: [email protected]<mailto:[email protected]> ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are"
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