Hi,

If you have an User-notification defined, it should take precedence over
the System-setting.

Just add a User-defined notification that does NOT send an email for these
individuals.

        Best Regards - Misi, RRR AB, http://www.rrr.se

Products from RRR Scandinavia:
* RRR|License - Not enough Remedy licenses? Save money by optimizing.
* RRR|Log - Performance issues or elusive bugs? Analyze your Remedy logs.
Find these products, and many free tools and utilities, at http://rrr.se.

> Hi Everyone
>
> There is a couple of "System Default"  Notification Event Types and all of
> them are set to "Yes" for Group Notifications.
>
> In the people Form there are some text saying the following, "Note" Only
> 'User' notification types may be modified, set offline or deleted, 'System
> Default' types can NOT be altered in any way.
>
> Thus it does not look like a stander set to No, save solution.
>
>
> I have a support group, in the group I have 10 people. 3 of these people
> does not have to receive all the Group notifications. How do I configure
> them?
>
> Thanks
> Enslin
>
> ________________________________
> From: Action Request System discussion list(ARSList)
> [mailto:[email protected]] On Behalf Of Lyle Taylor
> Sent: 08 February 2010 08:16 PM
> To: [email protected]
> Subject: Re: Disable Group Notifications in ITSM 7.1
>
> That is essentially correct, but individuals can do it themselves by
> updating their own notification preferences from their profile in the
> People form.  If you give yourself Notification Admin permissions, you
> could probably also do it for them.  Being Administrator is not enough -
> it looks like it actively checks to see if you have Notification Admin
> permissions and disables the button if you don't.
>
> Lyle
>
> From: Action Request System discussion list(ARSList)
> [mailto:[email protected]] On Behalf Of Frank Caruso
> Sent: Monday, February 08, 2010 5:54 AM
> To: [email protected]
> Subject: Re: Disable Group Notifications in ITSM 7.1
>
> **
> To disable notifications at the group level you will need to add an entry
> to the NTE:CFG-Notificaiton Evens form.
>
>
> On Mon, Feb 8, 2010 at 3:43 PM, Enslin Van Blerk - MWEB
> <[email protected]<mailto:[email protected]>> wrote:
> **
> Hi
>
> Can someone please assist? How do I disable Group Notifications in ITSM
> 7.1. I have users that are part of a group however some of the users do
> not want to receive the email notifications.
>
> In the People form there is an option to disable it, however it does not
> allow me to do so.
>
> Thanks in advance
> Enslin
>
> ________________________________
>
> Error! Filename not specified.<http://www.mweb.co.za/productsservices/>
>
> This electronic communication and the attached file(s) are subject to a
> disclaimer which can be accessed on the following link:
> Disclaimer<http://www.mweb.co.za/disclaimer>
> - or copy the following URL into your browser -
> http://www.mweb.co.za/disclaimer. If you are unable to view the
> disclaimer, please contact [email protected]<mailto:[email protected]> for a
> copy.
>
> ________________________________
>
>
> _Platinum Sponsor:
> [email protected]<mailto:[email protected]> ARSlist: "Where
> the Answers Are"_ _Platinum Sponsor:
> [email protected]<mailto:[email protected]> ARSlist: "Where
> the Answers Are"_
>
> _Platinum Sponsor: [email protected] ARSlist: "Where the Answers
> Are"_
>
>
> NOTICE: This email message is for the sole use of the intended
> recipient(s) and may contain confidential and privileged information. Any
> unauthorized review, use, disclosure or distribution is prohibited. If you
> are not the intended recipient, please contact the sender by reply email
> and destroy all copies of the original message.
>
> _Platinum Sponsor: [email protected] ARSlist: "Where the Answers
> Are"_
>
> _______________________________________________________________________________
> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
> Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are"
>
> --
> This message was scanned by ESVA and is believed to be clean.
>
>

_______________________________________________________________________________
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are"

Reply via email to