In the Group Notifications field, select No if you do not want to receive group notifications
-----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Atul Vohra Sent: Tuesday, February 09, 2010 4:49 PM To: [email protected] Subject: Re: Disable Group Notifications in ITSM 7.1 Question: User notification definition is done in people form - where is group notification set? -----Original Message----- From: "Misi Mladoniczky" [[email protected]] Date: 02/09/2010 03:59 AM To: [email protected] Subject: Re: Disable Group Notifications in ITSM 7.1 Hi, If you have an User-notification defined, it should take precedence over the System-setting. Just add a User-defined notification that does NOT send an email for these individuals. Best Regards - Misi, RRR AB, http://www.rrr.se Products from RRR Scandinavia: * RRR|License - Not enough Remedy licenses? Save money by optimizing. * RRR|Log - Performance issues or elusive bugs? Analyze your Remedy logs. Find these products, and many free tools and utilities, at http://rrr.se. > Hi Everyone > > There is a couple of "System Default" Notification Event Types and all of > them are set to "Yes" for Group Notifications. > > In the people Form there are some text saying the following, "Note" Only > 'User' notification types may be modified, set offline or deleted, 'System > Default' types can NOT be altered in any way. > > Thus it does not look like a stander set to No, save solution. > > > I have a support group, in the group I have 10 people. 3 of these people > does not have to receive all the Group notifications. How do I configure > them? > > Thanks > Enslin > > ________________________________ > From: Action Request System discussion list(ARSList) > [mailto:[email protected]] On Behalf Of Lyle Taylor > Sent: 08 February 2010 08:16 PM > To: [email protected] > Subject: Re: Disable Group Notifications in ITSM 7.1 > > That is essentially correct, but individuals can do it themselves by > updating their own notification preferences from their profile in the > People form. If you give yourself Notification Admin permissions, you > could probably also do it for them. Being Administrator is not enough - > it looks like it actively checks to see if you have Notification Admin > permissions and disables the button if you don't. > > Lyle > > From: Action Request System discussion list(ARSList) > [mailto:[email protected]] On Behalf Of Frank Caruso > Sent: Monday, February 08, 2010 5:54 AM > To: [email protected] > Subject: Re: Disable Group Notifications in ITSM 7.1 > > ** > To disable notifications at the group level you will need to add an entry > to the NTE:CFG-Notificaiton Evens form. > > > On Mon, Feb 8, 2010 at 3:43 PM, Enslin Van Blerk - MWEB > <[email protected]<mailto:[email protected]>> wrote: > ** > Hi > > Can someone please assist? How do I disable Group Notifications in ITSM > 7.1. I have users that are part of a group however some of the users do > not want to receive the email notifications. > > In the People form there is an option to disable it, however it does not > allow me to do so. > > Thanks in advance > Enslin > > ________________________________ > > Error! Filename not specified.<http://www.mweb.co.za/productsservices/> > > This electronic communication and the attached file(s) are subject to a > disclaimer which can be accessed on the following link: > Disclaimer<http://www.mweb.co.za/disclaimer> > - or copy the following URL into your browser - > http://www.mweb.co.za/disclaimer. 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