It means that you cannot have ARS 7.0.1patch 5 and Mid-tier 7.0.1 p2. The components' patch levels must match where they are all 7.0.1 patch 3 and below or all are 7.0.1 patch 4 and above.
From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Joe D'Souza Sent: Thursday, February 11, 2010 1:25 PM To: [email protected] Subject: Re: need info ** Dennis, Somehow that statement - "Use of webservices requires that all ARS/Mid-tier/Admin Tool components be at 7.0.1 patch 004 or above, or all be at 7.0.1 patch 003 or below" - doesn't make sense.. It means you can be on any version.. Or am I interpreting it wrong? Joe -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[email protected]]on Behalf Of Dennis Ruble Sent: Thursday, February 11, 2010 2:06 PM To: [email protected] Subject: Re: need info ** Amit, You may have a problem if you are using web services. Per the 7.0.1 Compatibility Matrix: "Use of webservices requires that all ARS/Mid-tier/Admin Tool components be at 7.0.1 patch 004 or above, or all be at 7.0.1 patch 003 or below". 7.0.1 patch 004 introduced a new way of handling webservice namespace. We use web services and had to upgrade ARSystem to 7.0.1 patch 004+ before we could use mid tier 7.1 or above. Our web services had to be rewritten with this upgrade. I will say that it was worth the pain -- midtier 7.x is much better... Regards, Dennis Ruble Joe D'Souza <[email protected]> Sent by: "Action Request System discussion list(ARSList)" <[email protected]> 02/11/2010 12:08 PM Please respond to [email protected] To [email protected] cc Subject Re: need info ** I have been on Mid-tier 7.1 on ARS 6.3 with no problems.. To the best of my knowledge you can go to Mid-Tier 7.5 too and not face any issues.. Joe -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[email protected]]on Behalf Of Amit Sent: Thursday, February 11, 2010 9:35 AM To: [email protected] Subject: need info ** Hello , We have incident and problem management application based on BMC ARS 6.3 platform. Currently we are using mid tier version 6.3. We are planning to upgrade mid tier version to 7.x . Is it possible to go for mid tier version 7.5 with AR server 6.3? Regards, Amit _Platinum Sponsor: [email protected] ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are"
