We imported our relationship records from the SHR:Association into a custom ARSystem form. Workflow was then triggered (by an escalation during off hours) which in turn created the required relationship records in the CMDB. Depending on what the source and destination class types were, dictated the relationship classes we pushed into.
From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Tommy Morris Sent: Tuesday, February 16, 2010 1:31 PM To: [email protected] Subject: [ARSLIST] Import Asset Relationships ** I am pulling asset records from a Remedy 5.5 system into a brand new Remedy 7.6 system. I have imported most of the records and poked them into their correct classes but now I need to build the asset-to-asset relationships and I have hit a wall. All component records in the 5.5 system were converted (prior to my hire date) from to asset records, that means that all the SHR:Association records are MAINASSET to MAINASSET relationships. Now, how do I import these records into the correct BMC_Dependency relationships? I can't decipher which are HostedComponents etc so I was just thinking of Dependency. Has anyone done anything similar? I guess that it would be the same process to import relationships from any pre-CMDB version into a CMDB version of Remedy so any help would be greatly appreciated. _Platinum Sponsor: [email protected] ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are"
