Thanks, Cathy! I came in this morning to find that the problem mysteriously vanished during the nite. The report now displays with all its data. It could easily be a caching issue that somehow got cleared when I closed down and restarted my computer. I'll remember your suggestion if it happens again.
Thanks again, Dwayne From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Shurmur, Cathy Sent: Tuesday, February 23, 2010 5:10 PM To: [email protected] Subject: Re: Crystal Report with no data ** We have experienced this same problem where one user could pull data into a report and Another trying to run the same report could not. Is your problem unique to an individual or happening to all users? This seemed to work on an individual basis for us. Try deleting the cache from the home directory - including the Crystal Reports. I went about it the hard way - uninstalling the client , deleting Crystal redistributables, re-installing the client and remapping the ODBC driver - still no progress with printing. Next I tried reinstalling the client once again but created new folders instead of using the Default directory during installation. This seemed to have worked. I assumed there must have been corrupted cache files causing the problem. Cathy Shurmur University of Michigan ARS 7.1.7 RH Linux Server Oracle 10.2 From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Martin, Robert Sent: 2/23/10 16:16 To: [email protected] Subject: Crystal Report with no data ** Dear List. We have many Crystal Reports that run when we click a button, which calls an Active Link, which launches a Crystal Report for the entry on which the button resides. The report itself is stored in a Remedy "Report" form entry. And they all work except one. This one opens the correct report, but the report has no data. The selection qualification is "'Entry ID' = $Entry ID$". If I set the Active Link/Window Type to "Modify" instead of "Report" it pulls up the correct entry data, so the report should be finding the correct entry data as well. The report displays the data fine in Crystal itself. I am running as Administrator, so there should be no permission issues. The Active Link/Report Information seems to be set up exactly the same as for the reports that work. Any idea what might be happening? (ARS 7.1 p3, RH Linux server, Oracle 10.2 db) Dwayne Martin James Madison University _Platinum Sponsor: [email protected] ARSlist: "Where the Answers Are"_ _Platinum Sponsor: [email protected] ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are"
