Did you look at pg 105-6 of the Installation Guide for ARS 7.5? Christopher Strauss, Ph.D. Call Tracking Administration Manager University of North Texas Computing & IT Center http://itsm.unt.edu/
-----Original Message----- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Atul Vohra Sent: Thursday, February 25, 2010 3:57 PM To: arslist@ARSLIST.ORG Subject: Re: tomcat with ars v7.5 http://localhost gives IIS home page and not tomcat. Went to the even viewer and found this error which does not look good ISAPI Filter 'C:\Program Files (x86)\Apache Software Foundation\Jakarta Isapi Redirector\bin\isapi_redirect.dll' could not be loaded due to a configuration problem. The current configuration only supports loading images built for a AMD64 processor architecture. -----Original Message----- From: "Joe DSouza" [jdso...@shyle.net] Date: 02/25/2010 12:29 PM To: arslist@ARSLIST.ORG Subject: Re: tomcat with ars v7.5 Atul, If this is a fresh installation, have you tried restarting the server? Also, you would need to make sure that the Mid-Tier folder is permitted to the user that starts the IIS service which is typically a user that would be called IUSR_<servername> Make sure that this user has read/write/execute permissions on the Mid-Tier directory. Also verify that the Tomcat Admin page can be opened with no problems. If you have a problem opening this page, then fix that problem first. Again IIS access to Tomcat folders would be the first thing I would check for if the Tomcat Admin page cannot be opened.. Joe -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org]on Behalf Of Atul Vohra Sent: Thursday, February 25, 2010 12:22 PM To: arslist@ARSLIST.ORG Subject: tomcat with ars v7.5 All, We had IIS on the server and then I installed ARS v7.5 using the suite installer and validated the installation - I went back to the suite installer and this time installed mid-tier which also installed tomcat for me. All the installation went in fine. Now though IIS and tomcat services are running I can not access http://localhost/arsys/shared/config/config.jsp page. Any ideas where i should look at. Pointers please Thanks Atul _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are"
