Patrick - we ran into that exact same issue on 7.5 and it turned out that we were installing on Windows 7 Server, 64-bit and it needed Patch 3 to install, but BMC also told us that for 7.5 the clients wouldn't install on 64-bit machines, only 32-bit, so you may want to set up a virtual XP environment or see if they have a patch for the install. Not sure if this is the same problem, but it sounds just like what we encountered.
Hope this helps. Candace ________________________________ From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of patrick zandi Sent: Thursday, March 04, 2010 7:37 AM To: [email protected] Subject: ars 7.5 client / admintool - devstudio - Installation issues ** Hello, I would like to know if anyone is having installation issues specifically toward the admintool for 7.6. We have seen zero bites availible issues, and other issues with running through the complete installation questions, then it starts to install and at about the 1.5% (1.2 bars) it hangs and does nothing. No errors in the OS side, Nothing Obvious at all. I know I am dealing with a more hardend box than most, because is seems to work on a home PC fine. Just wondering if anyone else out there has this and has some methods of work around. We contacted support and got the list of standard questions from a playbook, but they have no clue. I will continue on my own, but just asking for the sake of saving some time. -- Patrick Zandi _Platinum Sponsor: [email protected] ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are"
