Hi Patrick, one more data point for you:
Dell Precision T7500 workstation, 64-bit Win7, latest 1.6 JRE:  Developer 
Studio 7.5 patch 3 installed without difficulty.  Again, like Chris Strauss, I 
have only explored ITSM workflow for current implications--but no issues so far.

Don W. McClure, P.E.
Applications Administrator,CITC Call Tracking Administration
University of North Texas
dwmac @ unt . edu

From: Action Request System discussion list(ARSList) 
[mailto:arsl...@arslist.org] On Behalf Of patrick zandi
Sent: Thursday, March 04, 2010 3:18 PM
To: arslist@ARSLIST.ORG
Subject: Re: ars 7.5 client / admintool - devstudio - Installation issues

**
NOT to get back to the issue, this is a laptop (not virtual) and a desktop (not 
virtual)
a Dell latitued d630 and a dell optiplex 755
On Thu, Mar 4, 2010 at 2:16 PM, patrick zandi 
<remedy...@gmail.com<mailto:remedy...@gmail.com>> wrote:
Are you saying this only runs on a 32bit Architecture? Do they even sell those 
anymore?

if you are saying 64bit OS, which I think what you are saying..
then "no" is definately the answer.

So it is something else.
On Thu, Mar 4, 2010 at 1:35 PM, Lyle Taylor 
<tayl...@ldschurch.org<mailto:tayl...@ldschurch.org>> wrote:
**
The installer is just a basic Java app, so I wouldn't expect hardening to be an 
issue (I suppose it may depend on what was done to harden it, though).  Is it a 
32 or 64-bit machine?  If it's 64-bit, that could be a problem.  Otherwise, 
what version of the Java JVM are you using?  You should ensure that it is at 
least a later version of 1.5 or 1.6.

Lyle

From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG>] On Behalf Of patrick 
zandi
Sent: Thursday, March 04, 2010 11:24 AM
To: arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG>
Subject: Re: ars 7.5 client / admintool - devstudio - Installation issues

**
I have tested Patch 03 and patch 04 -- same issues exactly.
OS XP desktop
Does it use some special COM+ functionality or something that is normally 
blocked, in a hardended enviorment.
On Thu, Mar 4, 2010 at 12:42 PM, Lyle Taylor 
<tayl...@ldschurch.org<mailto:tayl...@ldschurch.org>> wrote:
**
Which patch level are you installing, and what OS are you installing it onto?

Lyle

From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG>] On Behalf Of patrick 
zandi
Sent: Thursday, March 04, 2010 8:37 AM
To: arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG>
Subject: ars 7.5 client / admintool - devstudio - Installation issues

**
Hello,
I would like to know if anyone is having installation issues specifically 
toward the admintool for 7.6.
We have seen zero bites availible issues, and other issues with running through 
the complete installation questions, then it starts to install and at about the 
1.5% (1.2 bars) it hangs and does nothing. No errors in the OS side, Nothing 
Obvious at all. I know I am dealing with a more hardend box than most, because 
is seems to work on a home PC fine. Just wondering if anyone else out there has 
this and has some methods of work around. We contacted support and got the list 
of standard questions from a playbook, but they have no clue. I will continue 
on my own, but just asking for the sake of saving some time.

--
Patrick Zandi
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