My email engine is hung and whenever I stop/restart it, I see the
subject line in the event log viewer as an error message for the email
engine.

 

I'm running windows server 2k3, ars 6.3. Nothing changed on my server,
but all of the sudden my email engine hung. It is not unusual for it to
hang (usually java issues), however it is unusual for a restart of the
service to not clear it up.

 

Any help would be greatly appreciated. I cannot figure out which file it
is missing. It would be nice if the event log would tell me. I've looked
through all of my email logs and nothing is listed.

 

Date:  3/10/2010   Source:    AR System Email Engine

Time: 10:01:58 AM Category: None

Type: Error                Event ID: 4097

User: N/A

Computer: <Computer>

 

Description:

The RegQueryValueEx function failed for the following reason: The system
cannot find the file specified.

 

 

Thanks,

 

Gary Opela, Jr.

Sr. Remedy Engineer

Avaya Phone Admin

RSP Cert, Sec+

COMM: 405 582 4272

 


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