Hi - I know this is off topic but wondering if anyone could assist.
Offline contact is fine if you don't want to clog the forum.

 

 

Does anyone know how to define AD or LDAP authentication over multiple
AD domains for BOXI Crystal Report Server R1. 

 

 

The situation is:

If we have to domains A and B

 

B trusts A but not the other way around. BOXI is installed on a box in
B's domain. We have a user defined to reference the AD in B and users
with a B domain userid can authenticate and Login to BOXI ok.

 

The B domain is no longer being used but remains active- all users have
been migrated to A domain user ids (company B was bought by company A
giving this situation).  We were using NT Authentication and ids from
both domains could login to BOXI.

 

Something changed in  the last few days and now people from the A domain
can no longer authenticate, in fact the whole NT authentication process
has stopped working. So we tried moving to AD but that does not work and
there appears to be a bug in R1 that prevents this from working with
multiple AD domains. We also tried setting up Kerberos but we have done
something wrong and we receive back an Internal Error. It appears that
AD authentication works because when you type in an id and an invalid
password the fail message comes back straight away. When using a valid
id and password and NTLM AD  authentication there is a long pause and an
"Account Information Not Recognised- Transport error: Communication
failure." is produced. When using a valid id and password and NTLM AD
authentication there is a long pause and an "Account Information Not
Recognised- Internal Error." is produced.

 

 

The BOXI server runs all of our Remedy SLM, Performance and Customer
reports. Most of the SD are now locked out and people are getting .....
:-(.

 

Help

 

Note: the product is so old that SAP no longer actively support it and
can't offer any advice.

 

Stuart Schon
Team Leader

Fujitsu Australia Limited
2 Julius Avenue, North Ryde NSW 2113, Australia
T +61 2 9113 9435 M +61 439 475 240 
[email protected] <mailto:[email protected]> 
au.fujitsu.com <http://au.fujitsu.com> 

 
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