Hi - I know this is off topic but wondering if anyone could assist. Offline contact is fine if you don't want to clog the forum.
Does anyone know how to define AD or LDAP authentication over multiple AD domains for BOXI Crystal Report Server R1. The situation is: If we have to domains A and B B trusts A but not the other way around. BOXI is installed on a box in B's domain. We have a user defined to reference the AD in B and users with a B domain userid can authenticate and Login to BOXI ok. The B domain is no longer being used but remains active- all users have been migrated to A domain user ids (company B was bought by company A giving this situation). We were using NT Authentication and ids from both domains could login to BOXI. Something changed in the last few days and now people from the A domain can no longer authenticate, in fact the whole NT authentication process has stopped working. So we tried moving to AD but that does not work and there appears to be a bug in R1 that prevents this from working with multiple AD domains. We also tried setting up Kerberos but we have done something wrong and we receive back an Internal Error. It appears that AD authentication works because when you type in an id and an invalid password the fail message comes back straight away. When using a valid id and password and NTLM AD authentication there is a long pause and an "Account Information Not Recognised- Transport error: Communication failure." is produced. When using a valid id and password and NTLM AD authentication there is a long pause and an "Account Information Not Recognised- Internal Error." is produced. The BOXI server runs all of our Remedy SLM, Performance and Customer reports. Most of the SD are now locked out and people are getting ..... :-(. Help Note: the product is so old that SAP no longer actively support it and can't offer any advice. Stuart Schon Team Leader Fujitsu Australia Limited 2 Julius Avenue, North Ryde NSW 2113, Australia T +61 2 9113 9435 M +61 439 475 240 [email protected] <mailto:[email protected]> au.fujitsu.com <http://au.fujitsu.com> <file:///C:\DOCUMENTS%20AND%20SETTINGS\SCHONST\Application%20Data\Micros oft\Signatures\Fujitsu_files\fujitsuemailsignature.gif> This is an email from Fujitsu Australia Limited, ABN 19 001 011 427. It is confidential to the ordinary user of the email address to which it was addressed and may contain copyright and/or legally privileged information. No one else may read, print, store, copy or forward all or any of it or its attachments. If you receive this email in error, please return to sender. Thank you. If you do not wish to receive commercial email messages from Fujitsu Australia Limited, please email [email protected] _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"

