Hi, can you tell us what errors you get in the Windows Event Viewer - Application and System sections?
Regards, Plamen Ivanov www.remedydevelopers.eu On 17 Март, 14:56, "Pruitt, Christopher (Bank of America Account)" <christopher.pru...@hp.com> wrote: > Yes, it still does it when I clear my temp directory and reboot. I have tried > every trick I have learned over the 15+ years of working with the Remedy > tools and nothing is working. > > Christopher Pruitt > Business Consulting III > HP Enterprises Services > christopher.pru...@hp.comwww.hp.com > > Confidentiality Notice: This message and any files transmitted with it are > intended for the sole use of the entity or individual to whom it is > addressed, and may contain information that is confidential, privileged, and > exempt from disclosure under applicable law. If you are not the intended > addressee for this e-mail, you are hereby notified that any copying, > distribution, or dissemination of this e-mail is strictly prohibited. If you > have received this e-mail in error, please immediately destroy, erase, or > discard this message. Please notify the sender immediately by return e-mail > if you have received this e-mail by mistake. > > > > -----Original Message----- > From: Action Request System discussion list(ARSList) > [mailto:arsl...@arslist.org] On Behalf Of Richard Copits > Sent: Tuesday, March 16, 2010 2:22 PM > To: arsl...@arslist.org > Subject: Re: Admin tool crashing > > Does it do it when you clean out your temp directory and reboot? > > -----Original Message----- > From: Action Request System discussion list(ARSList) > [mailto:arsl...@arslist.org] On Behalf Of Pruitt, Christopher (Bank of > America Account) > Sent: Tuesday, March 16, 2010 3:14 PM > To: arsl...@arslist.org > Subject: Re: Admin tool crashing > > I can log into my account on someone else's computer and it works fine. If > someone logs into their account on my computer it crashes. I tried blowing > away the user profile and it did not change anything, same results. > > Christopher Pruitt > Business Consulting III > HP Enterprises Services > christopher.pru...@hp.comwww.hp.com > > Confidentiality Notice: This message and any files transmitted with it are > intended for the sole use of the entity or individual to whom it is > addressed, and may contain information that is confidential, privileged, and > exempt from disclosure under applicable law. If you are not the intended > addressee for this e-mail, you are hereby notified that any copying, > distribution, or dissemination of this e-mail is strictly prohibited. If you > have received this e-mail in error, please immediately destroy, erase, or > discard this message. Please notify the sender immediately by return e-mail > if you have received this e-mail by mistake. > > -----Original Message----- > From: Action Request System discussion list(ARSList) > [mailto:arsl...@arslist.org] On Behalf Of Martinez, Marcelo A > Sent: Tuesday, March 16, 2010 1:16 PM > To: arsl...@arslist.org > Subject: Re: Admin tool crashing > > what if you re-create your windows user profile? Or if someone else logs into > your computer - do they experience the same issue? > > Marcelo > > -----Original Message----- > From: Action Request System discussion list(ARSList) > [mailto:arsl...@arslist.org] On Behalf Of Pruitt, Christopher (Bank of > America Account) > Sent: Tuesday, March 16, 2010 12:56 PM > To: arsl...@arslist.org > Subject: Re: Admin tool crashing > > Sorry, don't have Developer Studio tool installed. > > Christopher Pruitt > Business Consulting III > HP Enterprises Services > christopher.pru...@hp.comwww.hp.com > > Confidentiality Notice: This message and any files transmitted with it are > intended for the sole use of the entity or individual to whom it is > addressed, and may contain information that is confidential, privileged, and > exempt from disclosure under applicable law. If you are not the intended > addressee for this e-mail, you are hereby notified that any copying, > distribution, or dissemination of this e-mail is strictly prohibited. If you > have received this e-mail in error, please immediately destroy, erase, or > discard this message. Please notify the sender immediately by return e-mail > if you have received this e-mail by mistake. > > -----Original Message----- > From: Action Request System discussion list(ARSList) > [mailto:arsl...@arslist.org] On Behalf Of William Abdo > Sent: Tuesday, March 16, 2010 11:49 AM > To: arsl...@arslist.org > Subject: Re: Admin tool crashing > > Hi Christopher, > Here is something else to try that I ran into. > > If this is the Developer Studio tool, Did you change the devstudio.ini file > settings for the max memory to with > -Xms1280m > -Xmx1280m > > That will crash it for sure if the values are too high. > > If your using the original tool than you may need to reinstall because of a > corrupt dll. > > Respectfully, > > William Abdo > Verio - Boca Raton > Remedy Administration Group > 561-912-2434 > > -----Original Message----- > From: Action Request System discussion list(ARSList) > [mailto:arsl...@arslist.org] On Behalf Of Pruitt, Christopher (Bank of > America Account) > Sent: Tuesday, March 16, 2010 11:47 AM > To: arsl...@arslist.org > Subject: Re: Admin tool crashing > > Yes, already tried that and no luck. I only log into a single server at a > time. The way I know I do that is my password on each is different so I don't > log into several servers at the same time. > > Christopher Pruitt > Business Consulting III > HP Enterprises Services > christopher.pru...@hp.comwww.hp.com > > Confidentiality Notice: This message and any files transmitted with it are > intended for the sole use of the entity or individual to whom it is > addressed, and may contain information that is confidential, privileged, and > exempt from disclosure under applicable law. If you are not the intended > addressee for this e-mail, you are hereby notified that any copying, > distribution, or dissemination of this e-mail is strictly prohibited. If you > have received this e-mail in error, please immediately destroy, erase, or > discard this message. Please notify the sender immediately by return e-mail > if you have received this e-mail by mistake. > > -----Original Message----- > From: Action Request System discussion list(ARSList) > [mailto:arsl...@arslist.org] On Behalf Of Rick Cook > Sent: Tuesday, March 16, 2010 10:19 AM > To: arsl...@arslist.org > Subject: Re: Admin tool crashing > > I wonder if one of the servers you are connected to has a connectivity issue. > Try them one at a time to isolate. > > Rick > > -----Original Message----- > From: "Pruitt, Christopher (Bank of America Account)" > <christopher.pru...@hp.com> > Date: Tue, 16 Mar 2010 15:06:40 > To: <arsl...@arslist.org> > Subject: Admin tool crashing > > Has anyone ever encountered this before? > > I am getting the following errors error every time I try to save a new object > to the server from my Admin Tool or copy an existing object by doing a Save > As : > > ARERR 303 > ARERR 320 > ARERR 323 > ARERR 346 > ARERR 366 > > Then it crashes my Admin tool. It does not matter what server I try it on it > happens on every server. Now here is the funny part, when I go restart my > Admin tool the object is on the server and fine so it is not lost but I don't > understand why it keeps crashing on saving a New object or Save As object. I > can update existing objects (Filters, Active Links, Forms, etc.) and no > issues but when I try to add a new Filters, Active Links, Forms, etc. I get > this error and my admin tool just crashes. > > According to the Error Messages Guide this error means that one of two > conditions exists > "I am on the wrong server", which I can see how that is even possible since I > am only logged on to one server or > "no object by that name exists", well since I creating the new object of > course it would not be on the server > > This is not happening to anyone else on my team so it is isolated to my > desktop only. I also have verified that there is not a space issue on our > Oracle database and our server so that is not the issue. > I am at my wits end trying to figure out why this is happening or how to > correct this. > > I am running Admin Tool 7.1.00 Patch 008. We also use MS SourceSafe 2005. I > uninstalled all my Remedy apps (User, Migrator, and Admin tool, etc.). I even > uninstalled my SourceSafe app. I cleaned my registry and made sure there was > no trace left of Remedy or SourceSafe on my desktop. I then rebooted and > reinstalled them again and still I am having this issue. This just started to > happen last week and I am pulling my hair out trying to get this resolved. > > Environment: > Remedy Server Version: 7.1.00 Build 200708221849 > Database: Oracle 10.2.0.4.0 - 64bi > Server OS: SunOS 5.9 > > Christopher Pruitt > Business Consulting III > HP Enterprises Services > christopher.pru...@hp.com<mailto:mary.jo...@hp.com>www.hp.com<http://www.hp.com/> > > Confidentiality Notice: This message and any files transmitted with it are > intended for the sole use of the entity or individual to whom it is > addressed, and may contain information that is confidential, privileged, and > exempt from disclosure under applicable law. If you are not the intended > addressee for this e-mail, you are hereby notified that any copying, > distribution, or dissemination of this e-mail is strictly prohibited. If you > have received this e-mail in error, please immediately destroy, erase, or > discard this message. Please notify the sender immediately by return e-mail > if you have received this e-mail by mistake. > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives atwww.arslist.org > attend wwrug10www.wwrug.comARSlist: "Where the Answers Are" > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives atwww.arslist.org > attend wwrug10www.wwrug.comARSlist: "Where the Answers Are" > > Portions of this message may be confidential under an exemption to Ohio's > public records law or under a legal privilege. 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