Since HPD:incidentInterface_Create is also creating a new HPD:Helpdesk entry is the error associated to no assignment mapping?
-----Original Message----- From: Renjini Johney <[email protected]> To: [email protected] Sent: Fri, Mar 26, 2010 12:05 pm Subject: creating tickets from HPD ** Dear All, I just have a small question, Is it mandatory for a person to belong to a support group when he/she is trying to create ticket through HPD:IncidentInterface_Create. If i dont assign the person any support group it gives an error..Will be very good if someone can confirm this -- Regards, Renjini johney _attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"
