No , the error is not related to assignment mapping(i am providing the support compnay, organization and group) The error says first name, last name etc etc cannot be blank ( even when i provide all the mandatory fields on HPD) This goes away if i assign a support group to the person
Regards Renjini On Fri, Mar 26, 2010 at 11:03 AM, Roger Justice <[email protected]> wrote: > ** Since HPD:incidentInterface_Create is also creating a new HPD:Helpdesk > entry is the error associated to no assignment mapping? > > > > -----Original Message----- > From: Renjini Johney <[email protected]> > To: [email protected] > Sent: Fri, Mar 26, 2010 12:05 pm > Subject: creating tickets from HPD > > ** > Dear All, > > I just have a small question, Is it mandatory for a person to belong to a > support group when he/she is trying to create ticket through > HPD:IncidentInterface_Create. > If i dont assign the person any support group it gives an error..Will be > very good if someone can confirm this > > -- > Regards, > Renjini johney > _attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_ > _attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_ -- Regards, Renjini johney _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"
