I had considered that, but its overkill for what I need right now The Region/Site Group/Site/Floor/Room attributes are adequate for specifying the location of a CI. I was just looking for the best place to put my list of possible floors and rooms to use as a data source for lookups and menus.
Thanks,
Thad Esser
Remedy Developer
| From: | Guillaume Rheault <[email protected]> |
| To: | [email protected] |
| Date: | 04/14/2010 12:53 PM |
| Subject: | Re: Location data in 7.5 |
| Sent by: | "Action Request System discussion list(ARSList)" <[email protected]> |
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The alternative, or in addition to, is to relate the computer system CIs (or any other CIs) to the Physical Location CI.
There is a relationship type called Element Location
Guillaume
From: Action Request System discussion list(ARSList) [[email protected]] on behalf of Rick Cook [[email protected]]
Sent: Wednesday, April 14, 2010 2:19 PM
To: [email protected]
Subject: Re: Location data in 7.5
**
Thad, I see fields for Room and Floor on the Physical Location CI form in 7.5/7.6. However, the Location app config form does not have them. So if you want to add all that data for each CI, you could do that there. In addition, those fields are in the Base Element class, so you could add the attributes to other classes that were necessary. It appears that BMC is trying to push more core data to the CMDB, which makes sense.
As to a Location menu, I don't see anything that references Floor or Room there, or another source form for that data.
Rick
On Wed, Apr 14, 2010 at 10:59 AM, Thad K Esser <[email protected]> wrote:
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Hello,
I am building an application where menus need to be provided for the Floor and Room fields of a CI. We are currently using ITSM 7.0,3, but will be upgrading to a later version sometime this year. We don't have ITSM 7.6 installed anywhere. In the 7.6 concepts guide, there is a note that "With version 7.5, the following structures were moved from BMC Remedy ITSM to BMC Atrium Core: Company (tenancy definition and external company definition), Location, and Categorization (product categorization)". I'm guessing that means that 7.6 will make use of the PhysicalLocation class to store sites, although the screen shots in the 7.6 config guide look like the same old Site screens as in 7.0.3. As part of Asset Management, there is also an InventoryStorage class for inventory locations.
So, keeping in mind future versions, which class would be best to use (PhysicalLocation, InventoryStorage, something else?) to store floor/room information?
Thad Esser
Remedy Developer
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