ARS 7.1 p5
SQL Server 2005 / Windows 2003

In the Remedy user tool if you display the status history for an incident
and then close the dialog you must refresh the incident in order to
redisplay the status history. I have been seeing this for long time and was
wondering if there is a work around. I expected a patch would've taken care
of it but I think this has been going on since 7.0 and 7.1p9 still has the
issue.

Thoughts?

Frank

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