Koray, when you restart arserverd in your shell and then execute the AL with run process you will perhaps see some helpful error-messages.
I think it's something related to the environment (ENV-Vars like LD_LIBRARY_PATH or something like that). To execute your script with the same env. as arserverd do the following. /<ar_install_dir>/bin/arsystem env /mypath/script -p1 parameter1 -p2 parameter2 Kind Regards Conny -----Ursprüngliche Nachricht----- Von: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] Im Auftrag von koray Gesendet: Dienstag, 20. April 2010 18:54 An: arslist@ARSLIST.ORG Betreff: Re: {Remedy ARS} Re: Active Link External $PROCESS$ on AR Server 7.5 Hello Conny, I activated arfork-log and here is the output: arforkd version 7.5.00 PatchTue Apr 20 18:46:00 2010 Arforkd: Opening log file in overwrite mode. Tue Apr 20 18:46:00 2010 Awaiting record marker. Tue Apr 20 18:46:04 2010 Received record marker. Tue Apr 20 18:46:04 2010 Spawning child, shell "", command "/mypath/ script -p1 parameter1 -p2 parameter2". Tue Apr 20 18:46:04 2010 Spawned "/mypath/script -p1 parameter1 -p2 parameter2" as pid 886. Tue Apr 20 18:46:04 2010 Awaiting record marker. Tue Apr 20 18:46:06 2010 process id 886 has exited with status 0x86. Tue Apr 20 18:46:14 2010 Received record marker. @process id 886 has exited with status 0x86: Can you help me on what 0x86 status is? @arserverd restart: How can I see the stdout messages related while the restart? Best Regards, Koray On Apr 20, 7:32 pm, Conny Martin <conny.mar...@t-systems.com> wrote: > Koray, > > acivate arfork-log. If you don't see anything in arfork.log restart arserverd > in your Unix-shell to see stdout/stderr. > > HTH > > Kind Regards Conny > > -----Ursprüngliche Nachricht----- > Von: Action Request System discussion list(ARSList) > [mailto:arsl...@arslist.org] Im Auftrag von koray > Gesendet: Dienstag, 20. April 2010 18:29 > An: arsl...@arslist.org > Betreff: Re: {Remedy ARS} Re: Active Link External $PROCESS$ on AR > Server 7.5 > > Script's working quite perfect. I tried copying&pasting "/mypath/ script -p1 > parameter1 -p2 parameter2" to UNIX shell and it returns as expected. So it > can't be the syntax. > > On Apr 20, 7:21 pm, Frank Caruso <caruso.fr...@gmail.com> wrote: > > > > > > > Is the problem with the syntax or with what /mypath/script is doing? > > > On Tue, Apr 20, 2010 at 7:18 PM, koray <ko...@alkankoray.net> wrote: > > > Hello together, > > > > I have upgraded my ARS servers from 6.3 to 7.5 and facing with > > > some major problems since then. > > > The previous syntax to run an external process via an Active Link > > > was > > > > $PROCESS$ @@: /mypath/script -p1 parameter1 -p2 parameter2 > > > > and it worked perfect. But since the 7.5 upgrade I have been > > > receiving > > > errors: > > > > <ACTL> -> Passed qualification -- perform if actions <ACTL> > > > 0: Set Fields > > > > <ACTL> Process: /mypath/script -p1 parameter1 -p2 > > > parameter2 > > > <ACTL> **** Error while performing active link action > > > > Do you have any idea? What am I doing wrong here? > > > I even tried double-quoting the parameters but nothing seems to work. > > > > Also removing ":" character from active link results with no error > > > but returns null. > > > > Thanks in advance! > > > Koray > > > > __________________________________________________________________ > > > __ _______ ____ UNSUBSCRIBE or access ARSlist Archives > > > atwww.arslist.orgattend wwrug10www.wwrug.comARSlist:"Where the Answers > > > Are" > > > ____________________________________________________________________ > > __ _____ ____ UNSUBSCRIBE or access ARSlist Archives > > atwww.arslist.org attend wwrug10www.wwrug.comARSlist:"Where the > > Answers Are" > > > -- > > You received this message because you are subscribed to the Google Groups > > "Remedy ARS" group. > > To post to this group, send email to arsl...@googlegroups.com. > > To unsubscribe from this group, send email to > > arslist+unsubscr...@googlegroups.com. > > For more options, visit this group > > athttp://groups.google.com/group/arslist?hl=en. > > ______________________________________________________________________ > _____ ____ UNSUBSCRIBE or access ARSlist Archives atwww.arslist.orgattend > wwrug10www.wwrug.comARSlist: "Where the Answers Are" > > ______________________________________________________________________ > _____ ____ UNSUBSCRIBE or access ARSlist Archives atwww.arslist.org > attend wwrug10www.wwrug.comARSlist: "Where the Answers Are" > > -- > You received this message because you are subscribed to the Google Groups > "Remedy ARS" group. > To post to this group, send email to arsl...@googlegroups.com. > To unsubscribe from this group, send email to > arslist+unsubscr...@googlegroups.com. > For more options, visit this group > athttp://groups.google.com/group/arslist?hl=en. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"