that is good information thanks. So you went from CMDB 2.2 to CMDB 7.5 patch 4 with just installing the patch?
On Tue, Apr 27, 2010 at 10:21 AM, Pierson, Shawn <[email protected]>wrote: > ** > > I did the CMDB upgrade as well, and didn’t have any major issues. The AIE > is still a bit flaky, so I went in and re-saved my data exchanges because > they weren’t running for some reason after the upgrade. If you aren’t using > it, though, there won’t be an issue. Also, I’m not using the CMDB web > services so I didn’t install those, so I can’t vouch for them on this > version. I used them on 2.2 and had lots of trouble with it crashing the > Mid Tier (they were on the same Tomcat server) so I didn’t continue using > them. AIE gives me more control anyway so I don’t have to worry about > external user processes impacting the performance of my system. > > > > Oh, one other thing for the ARS upgrade. If you are on the same version of > Tomcat that ARS 7.1 comes with out of the box, be sure to uninstall it and > all of your stuff on the Mid Tier. ARS 7.5 comes with an upgraded version > of Tomcat, and it won’t upgrade it if you use the previously installed one. > I don’t know if there is any advantage to the newer version of Tomcat but I > figured that it would be beneficial to update it just for the sake of being > on the version that BMC Support would expect to find if I have an issue. > > > > Thanks, > > > > Shawn Pierson > > > > *From:* Action Request System discussion list(ARSList) [mailto: > [email protected]] *On Behalf Of *Kevin Begosh > *Sent:* Tuesday, April 27, 2010 9:06 AM > *To:* [email protected] > *Subject:* Re: AR System 7.5 Upgrade > > > > ** okay thats what I thought but I wanted to make sure. Did you by any > chance do CMDB as well. They want to do the same thing with CMDB? Can I > just install CMDB 7.5 patch 5? > > On Tue, Apr 27, 2010 at 9:52 AM, Pierson, Shawn <[email protected]> > wrote: > > ** > > Kevin, > > > > I just upgraded from 7.1 to 7.5 in a similar environment to you, and used > the Patch 4 installer directly. In fact, prior installers of 7.5 turned out > to be complete junk, so I would highly suggest avoiding them. > > > > The only post-install issues I experienced is that the Approval and > Assignment Engines don’t update the SHARE:Application_Properties form so I > had to do it manually despite the log files from the install not showing any > errors, plus for some reason my Approval Engine install removes the line for > arapprove.dll from my ar.cfg file, so watch for that as well. Otherwise, it > was a very easy upgrade. > > > > I hope this helps, > > > > Shawn Pierson > > > > *From:* Action Request System discussion list(ARSList) [mailto: > [email protected]] *On Behalf Of *Kevin Begosh > *Sent:* Tuesday, April 27, 2010 8:37 AM > *To:* [email protected] > *Subject:* AR System 7.5 Upgrade > > > > ** > > I am upgrading a 7.1 AR Server from 7.1 to 7.5 and all of it's components, > email, assignment, approval etc.... not ITSM. I see tha 7.5 for AR Server > is on patch 4 right now, do you have to run the 7.5 install and then all the > patches for AR Server and it's compenents or can I jump straight to 7.5 > patch 4 and install that and be done with it? > > > > Windows 2003 server, sql 2005 DB. > > -- > Kevin Begosh > > _attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_ > > Private and confidential as detailed > here<http://www.sug.com/disclaimers/default.htm#Mail>. > If you cannot access hyperlink, please e-mail sender. > > _attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_ > > > > > -- > Kevin Begosh > _attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_ > Private and confidential as detailed > here<http://www.sug.com/disclaimers/default.htm#Mail>. > If you cannot access hyperlink, please e-mail sender. > _attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_ > -- Kevin Begosh _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"
