I will search for those, thanks.

Kevin Begosh

On Tue, Apr 27, 2010 at 11:06 AM, Rick Cook <[email protected]> wrote:

> **
> Did you read Chris Strauss' experiences with 7.5 patch 4?  You might want
> to if you haven't.
>
> Rick
> On Tue, Apr 27, 2010 at 7:54 AM, Kevin Begosh <[email protected]> wrote:
>
>> ** that is good information thanks.  So you went from CMDB 2.2 to CMDB 7.5
>> patch 4 with just installing the patch?
>>
>>
>> On Tue, Apr 27, 2010 at 10:21 AM, Pierson, Shawn 
>> <[email protected]>wrote:
>>
>>> **
>>>
>>> I did the CMDB upgrade as well, and didn’t have any major issues.  The
>>> AIE is still a bit flaky, so I went in and re-saved my data exchanges
>>> because they weren’t running for some reason after the upgrade.  If you
>>> aren’t using it, though, there won’t be an issue.  Also, I’m not using the
>>> CMDB web services so I didn’t install those, so I can’t vouch for them on
>>> this version.  I used them on 2.2 and had lots of trouble with it crashing
>>> the Mid Tier (they were on the same Tomcat server) so I didn’t continue
>>> using them.  AIE gives me more control anyway so I don’t have to worry about
>>> external user processes impacting the performance of my system.
>>>
>>>
>>>
>>> Oh, one other thing for the ARS upgrade.  If you are on the same version
>>> of Tomcat that ARS 7.1 comes with out of the box, be sure to uninstall it
>>> and all of your stuff on the Mid Tier.  ARS 7.5 comes with an upgraded
>>> version of Tomcat, and it won’t upgrade it if you use the previously
>>> installed one.  I don’t know if there is any advantage to the newer version
>>> of Tomcat but I figured that it would be beneficial to update it just for
>>> the sake of being on the version that BMC Support would expect to find if I
>>> have an issue.
>>>
>>>
>>>
>>> Thanks,
>>>
>>>
>>>
>>> Shawn Pierson
>>>
>>>
>>>
>>> *From:* Action Request System discussion list(ARSList) [mailto:
>>> [email protected]] *On Behalf Of *Kevin Begosh
>>> *Sent:* Tuesday, April 27, 2010 9:06 AM
>>> *To:* [email protected]
>>> *Subject:* Re: AR System 7.5 Upgrade
>>>
>>>
>>>
>>> ** okay thats what I thought but I wanted to make sure.  Did you by any
>>> chance do CMDB as well.  They want to do the same thing with CMDB?  Can I
>>> just install CMDB 7.5 patch 5?
>>>
>>> On Tue, Apr 27, 2010 at 9:52 AM, Pierson, Shawn <[email protected]>
>>> wrote:
>>>
>>> **
>>>
>>> Kevin,
>>>
>>>
>>>
>>> I just upgraded from 7.1 to 7.5 in a similar environment to you, and used
>>> the Patch 4 installer directly.  In fact, prior installers of 7.5 turned out
>>> to be complete junk, so I would highly suggest avoiding them.
>>>
>>>
>>>
>>> The only post-install issues I experienced is that the Approval and
>>> Assignment Engines don’t update the SHARE:Application_Properties form so I
>>> had to do it manually despite the log files from the install not showing any
>>> errors, plus for some reason my Approval Engine install removes the line for
>>> arapprove.dll from my ar.cfg file, so watch for that as well.  Otherwise, it
>>> was a very easy upgrade.
>>>
>>>
>>>
>>> I hope this helps,
>>>
>>>
>>>
>>> Shawn Pierson
>>>
>>>
>>>
>>> *From:* Action Request System discussion list(ARSList) [mailto:
>>> [email protected]] *On Behalf Of *Kevin Begosh
>>> *Sent:* Tuesday, April 27, 2010 8:37 AM
>>> *To:* [email protected]
>>> *Subject:* AR System 7.5 Upgrade
>>>
>>>
>>>
>>> **
>>>
>>> I am upgrading a 7.1 AR Server from 7.1 to 7.5 and all of it's
>>> components, email, assignment, approval etc....  not ITSM.  I see tha 7.5
>>> for AR Server is on patch 4 right now, do you have to run the 7.5 install
>>> and then all the patches for AR Server and it's compenents or can I jump
>>> straight to 7.5 patch 4 and install that and be done with it?
>>>
>>>
>>>
>>> Windows 2003 server, sql 2005 DB.
>>>
>>> --
>>> Kevin Begosh
>>>
>>> _attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_
>>>
>>> Private and confidential as detailed 
>>> here<http://www.sug.com/disclaimers/default.htm#Mail>.
>>> If you cannot access hyperlink, please e-mail sender.
>>>
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>>>
>>>
>>>
>>>
>>> --
>>> Kevin Begosh
>>> _attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_
>>>  Private and confidential as detailed 
>>> here<http://www.sug.com/disclaimers/default.htm#Mail>.
>>> If you cannot access hyperlink, please e-mail sender.
>>>  _attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_
>>>
>>
>>
>>
>> --
>> Kevin Begosh
>> _attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_
>>
>
> _attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_
>



-- 
Kevin Begosh

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