Howard, Just wanted to check to see if you found that file.
Thanks, Tim -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Howard Richter Sent: Monday, April 26, 2010 7:19 PM To: [email protected] Subject: Re: ITSM 7.6 install fails ** BMC sent me a good step by step, that included patch levels (It was a kb on going from 7.0.02 patch 4 to 7.6). If I can find a copy I will post it. Take care, Howard On Mon, Apr 26, 2010 at 1:43 PM, Hulmes, Timothy W Mr CTR US USA IMCOM <[email protected]> wrote: Hi, Has anyone installed ITSM 7.6 Patch 2 as an upgrade from 7.0.3 patch 9? I get an error when it installs the ITSM Extensions. Install Exit Code: 1 -------------------------------------------------------- The Run Extensions error(s) are as follows :- -------------------------------------------------------- ITSM-CMDB extension #1 : Extension upgraded. ITSM-CMDB extension #1 : Extension in running state. Contact BMC Customer Support. -------------------------------------------------------- Any ideas on how I can get past this hump? Environment ARS 7.5 Patch 4 CMDB 7.6 Patch 1 ITSM 7.0.03 Patch 9 with ITSM compatibility Patch installed SLM 7.6 Patch 1 Windows Server 2003 SQL 2005 Thanks Tim ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org <blockedhttp://www.arslist.org/> attend wwrug10 www.wwrug.com <blockedhttp://www.wwrug.com/> ARSlist: "Where the Answers Are" -- Howard Richter Red Hat Certified Technician CompTIA Linux+ Certified ITIL Foundation Certified E-Mail = [email protected] LinkedIn Profile = http://www.linkedin.com/in/hbr4270 <blockedhttp://www.linkedin.com/in/hbr4270> _attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"
