Also in the BMC Remedy Service Desk User's Guide on page 154 it talks about how to build the Business Services CIs and how to relate them to be used in the Services drop down.
________________________________ From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Roger Justice Sent: Wednesday, May 12, 2010 11:13 AM To: [email protected] Subject: Re: ITSM 7.5 install Incident no item in Service field menu ** You can stop this from being required in the Incident Rules form. It is populated from the Business Service form. -----Original Message----- From: Mike Pingree <[email protected]> To: [email protected] Sent: Wed, May 12, 2010 1:58 pm Subject: ITSM 7.5 install Incident no item in Service field menu I just installed ITSM 7.5 suite and all seems to be work except when creating an Incident there are no items in the Service field menu which is a required field. What did I forget to configure? or what configuration is required to populate that menu? Thanks, Mike ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org <http://www.arslist.org/> attend wwrug10 www.wwrug.com <http://www.wwrug.com/> ARSlist: "Where the Answers Are" _attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"
