Yes. This is a well documented feature in the Midtier Admin guide. The link will looking something like this:
http://<yourwebserver>/arsys/forms/<yourarsserver>/HPD:Help+Desk/?eid=<your incident id> There are several other possibilities you can find in the documentation. On Mon, May 17, 2010 at 6:17 AM, jiang xiaofeng <[email protected]>wrote: > ** > Hi all, > > Is it possible that I can open a details form of one specific request(such > as an incident request from HPD:Help Desk) via an URL? Or any workaround? > _attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"
