Xiaofeng,

Take a look 95372-Mid-Tier-750.pdf  . You should read from page 56.

Martin

2010/5/17 Frank Caruso <[email protected]>

> ** Yes. This is a well documented feature in the Midtier Admin guide. The
> link will looking something like this:
>
> http://<yourwebserver>/arsys/forms/<yourarsserver>/HPD:Help+Desk/?eid=<your
> incident id>
>
> There are several other possibilities you can find in the documentation.
>
>
>
> On Mon, May 17, 2010 at 6:17 AM, jiang xiaofeng <[email protected]
> > wrote:
>
>> **
>> Hi all,
>>
>> Is it possible that I can open a details form of one specific request(such
>> as an incident request from HPD:Help Desk) via an URL? Or any workaround?
>> _attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_
>
>
> _attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_
>



-- 
Regards,

刘征 Martin Liu
----------------------------------
Blog: http://martinliu.cn

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