Good day, all. I'm looking for input from the community as to what everyone else does to prevent their customers from bookmarking resolved mid-tier pages.
We're updating our "submit a help ticket" web page. We have an ASP page that grabs the logged in (Active Directory) user's ID, redirects to our MT page, while prepopulating the MT page with their information. Generally, we only want to share that ASP page. We can and will have it on various Help Desk web pages within the company, but a lot of people will be receiving the new page via e-mail. Once they click on it, they'll be on the MT page and if they try to bookmark it, it will cause problems the next time they try to visit the link. I've added text to the top of the screen that says, "Do not bookmark this page; to save as a Favorite, right-click here and select Add To Favorites..." The word 'here' is hyperlinked to the ASP page. This, needless to say, does not work well. For one thing, the Favorite by default wants to save as the word 'here.' Also, people 1) don't read, 2) don't fully understand the terminology, and 3) don't read. I've dabbled with some JavaScript, but haven't hit upon the right combination to make this clean. I've considered something with frames but ran away screaming. What does everyone else do? Thanks! Curt A. Schryver Action Request System Administrator Tyco Electronics 100 AMP Drive MS 161-043 Harrisburg, PA 17105 717-810-2109 tel 717-810-2124 fax cschry...@tycoelectronics.com _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"
