Hi Everyone I have a user on our system with exactly the same access configurations as his team members; however this person does not see the Approvers TAB in the Change form.
I found an Active Link CHG:CRQ:ICSubmitter_111_HidePages which is hiding the Approver TAB for this user and I don't know why? <:) I am going crazy.> The RunIf qualification: (($OPERATION$ = "CREATE" ) AND (NOT ($GROUPS$ LIKE "%Infrastructure Change Master%" )) AND (NOT ($GROUPS$ LIKE "%Infrastructure Change User%" )) AND ($GROUPS$ LIKE "%Infrastructure Change Submit%" )) OR ( 'z1G_CHGShowApprovers' = "No") "Group List" in the User form for both employees. Infrastructure Change User 1000000039 General Access Asset Viewer Incident User Unrestricted Access Can anyone give me some assistance or guidance with this? I will open a change window in create(New), at this stange the approver TAB is hidden for all. Then I will press F3 to go to (Search) mode and this is when the active link incorrectly runs for this ONE user? <ACTL> Checking CHG:CRQ:ICSubmitter_111_HidePages (111) <ACTL> -> Passed qualification -- perform if actions <ACTL> 0: Set Characteristics <ACTL> For field -- Approvers (301890300) <ACTL> Change field to hidden <ACTL> 1: Set Characteristics <ACTL> For field -- z2NI_CreateIncident (301797800) <ACTL> Change field to hidden <ACTL> 2: Set Characteristics <ACTL> For field -- z2NI_CreateKnownError (1000005697) <ACTL> Change field to hidden <ACTL> 3: Set Characteristics <ACTL> For field -- z2NI_CreateProblem (1000005696) <ACTL> Change field to hidden Regards Enslin van Blerk Connect with South Africas leading Internet Service Provider and discover the magic of the Internet and all its possibilities. Call 08600 32000 or click here(http://www.mweb.co.za/productsservices/) for more. MWEB :-) CONNECT AND YOU CAN. This electronic communication and the attached file(s) are subject to a disclaimer which can be accessed on the following link: Disclaimer - or copy the following URL into your browser - http://www.mweb.co.za/disclaimer. If you are unable to view the disclaimer, please contact [email protected] for a copy. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"
