I had SSO working on a Windows 2003 server running ARS/MidTier 7.1 Patch
6, IIS 6 and New Atlanta Servlet Exec 5.0 P6. Once I switched over from
New Atlanta to Tomcat 5.5.25, SSO stopped working. Attempting to access
any Mid Tier page results in the following Tomcat error to appear on the
browser.
HTTP Status 500 -
------------------------------------------------------------------------
--------
type Exception report
message
description The server encountered an internal error () that prevented
it from fulfilling this request.
exception
javax.servlet.ServletException: Servlet execution threw an exception
root cause
java.lang.NoClassDefFoundError: Could not initialize class
com.remedy.arsys.session.Login
com.remedy.arsys.stubs.GoatServlet.postInternal(Unknown Source)
com.remedy.arsys.stubs.GoatHttpServlet.doGet(Unknown Source)
javax.servlet.http.HttpServlet.service(HttpServlet.java:690)
javax.servlet.http.HttpServlet.service(HttpServlet.java:803)
note The full stack trace of the root cause is available in the Apache
Tomcat/5.5.25 logs.
------------------------------------------------------------------------
--------
Apache Tomcat/5.5.25
Has anyone else ever run into this problem as well? I already added the
AJP 1.3 connector statement to the server.xml file.
<connector port="8009" URIEncoding="UTF-8" enableLookups="false"
redirectPort="8443" tomcatAuthentication="false"
protocol="AJP/1.3"/>
Christopher Puente
Enterprise Remedy Engineer
HQ USSOCOM, Team EITC
(813)826-3017
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