Good point - I normally don't have the email engine running in a test
environment.  I usually test the emails by reviewing them in the email msg
form.

On Mon, 7 Jun 2010 15:22:17 -0500, Donald Morton <[email protected]> wrote:
> After you copy the database, don't forget to turn off any  
> notifications or escalations that you wouldn't want running in test.  
> Otherwise, people may start getting a bunch of emails from your test  
> system. That really confuses people. Not that I would know! I mean, so  
> I hear....
> 
> 
> On Jun 7, 2010, at 2:48 PM, pritch <[email protected]> wrote:
> 
>> Hi Mary,
>>
>> When I've done this in the past, we've copied the database from  
>> production
>> back to test, removed any 'sensitive' data and then migrated any  
>> coding
>> updates that needed to be changed.  A couple of items to watch for:
>>
>> - You need to make sure your ARAdmin ID to the DB is the same (or  
>> have it
>> reset)
>> - All your workflow needs to be server independent (you can export  
>> to a def
>> file and evaluate)
>> - All test user accts will need to be reset (I've usually exported  
>> those
>> and imported after the database is restored.
>> - probably need to check external interfaces and application  
>> settings to
>> make sure they are pointed properly.
>>
>> With all the ancillary forms that are used in remedy, I've found  
>> this to be
>> the easiest way to get all the data moved intact.
>>
>> pritch
>>
>> On Mon, 7 Jun 2010 12:05:40 -0700, Mary Estrada  
>> <[email protected]>
>> wrote:
>>> Hi,
>>>
>>> We are looking for suggestions to sync up all data, i.e. foundation,
>>> configuration & transaction data from our production server onto  
>>> our test
>>> server where we need all the prod-like data and keeping all record  
>>> IDs in
>>> their forms.  Your feedback is gratefully appreciated.
>>>
>>> Thanks,
>>>
>>> ~Mary
>>>
>>>
>>>
>>
_______________________________________________________________________________
>  
> 
>>> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
>>> attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"
>>
>>
_______________________________________________________________________________
>  
> 
>> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
>> attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"
> 
>
_______________________________________________________________________________
> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
> attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"

_______________________________________________________________________________
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"

Reply via email to