Good point - I normally don't have the email engine running in a test environment. I usually test the emails by reviewing them in the email msg form.
On Mon, 7 Jun 2010 15:22:17 -0500, Donald Morton <[email protected]> wrote: > After you copy the database, don't forget to turn off any > notifications or escalations that you wouldn't want running in test. > Otherwise, people may start getting a bunch of emails from your test > system. That really confuses people. Not that I would know! I mean, so > I hear.... > > > On Jun 7, 2010, at 2:48 PM, pritch <[email protected]> wrote: > >> Hi Mary, >> >> When I've done this in the past, we've copied the database from >> production >> back to test, removed any 'sensitive' data and then migrated any >> coding >> updates that needed to be changed. A couple of items to watch for: >> >> - You need to make sure your ARAdmin ID to the DB is the same (or >> have it >> reset) >> - All your workflow needs to be server independent (you can export >> to a def >> file and evaluate) >> - All test user accts will need to be reset (I've usually exported >> those >> and imported after the database is restored. >> - probably need to check external interfaces and application >> settings to >> make sure they are pointed properly. >> >> With all the ancillary forms that are used in remedy, I've found >> this to be >> the easiest way to get all the data moved intact. >> >> pritch >> >> On Mon, 7 Jun 2010 12:05:40 -0700, Mary Estrada >> <[email protected]> >> wrote: >>> Hi, >>> >>> We are looking for suggestions to sync up all data, i.e. foundation, >>> configuration & transaction data from our production server onto >>> our test >>> server where we need all the prod-like data and keeping all record >>> IDs in >>> their forms. Your feedback is gratefully appreciated. >>> >>> Thanks, >>> >>> ~Mary >>> >>> >>> >> _______________________________________________________________________________ > > >>> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org >>> attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are" >> >> _______________________________________________________________________________ > > >> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org >> attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are" > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"

