Hi,
This jogged my memory :-)
The form is called SHR:ARDBCFields.
Check the existing recrords so that you use the correct tag for the
various source forms.
For example the tags for Incident, Problem and Change are MAINHELPDESK,
MAINPROBLEM and MAINCHANGE.
My guess is that you need to restart your plugin server in order to get it
working.
Best Regards - Misi, RRR AB, http://www.rrr.se
Products from RRR Scandinavia:
* RRR|License - Not enough Remedy licenses? Save money by optimizing.
* RRR|Log - Performance issues or elusive bugs? Analyze your Remedy logs.
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> Jiang,
>
> You got to add this field in the Vendor form. It is a little bit of a
> complicated process and you could break a few things if it is not done
> right.
>
> There are a couple of forms that you need to add rows to to include that
> field, I do not recall the names of those forms off hand so I may have to
> get my hands on a system to help you further. If you still are interested
> in doing this, write to me offline and I will have hands on a working
> system in about 2 weeks and I could help you once I get the names of those
> forms..
>
> Cheers
>
> Joe
>
>
>
> ________________________________
> From: jiang xiaofeng <jiangxiaofen...@gmail.com>
> To: arslist@ARSLIST.ORG
> Sent: Tue, June 8, 2010 10:37:32 PM
> Subject: Fields in a vendor form
>
> **
> Hi All,
>
> I was trying to change the console list table's qualification in "overview
> console", while I found that the data source form of this table was a
> vendor form and some of the fields I need doesn't exist in this form.
> My problem is I need to list all incidents of which the owner is the
> current user but I can't find the fields I need to write this
> qualification, such as "Owner Group" and "Onwer". Is there anyway to add
> there fields to the vendor form? Or some other solution ?
>
>
> Thanks.
>
> Jiang Xiaofeng
>
>
>
>
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