A trial license is a fully functional license with no restrictions on number of users, number of records, or ability to activate the licenses for other applications. It is the equivalent of a production license except that is it time limited - i.e. it stops working after a certain amount of time.
An _unlicensed_ server has a limit of the 3 fixed users you mention, a restriction on the number of records and will not enable other application licenses from being entered. Therefore, if you are doing a trial of ITSM, you will need the trial server license. You'd be unable to use ITSM with an unlicensed AR System server. -David J. Easter Sr. Product Manager, Enterprise Service Management BMC Software, Inc. The opinions, statements, and/or suggested courses of action expressed in this E-mail do not necessarily reflect those of BMC Software, Inc. My voluntary participation in this forum is not intended to convey a role as a spokesperson, liaison or public relations representative for BMC Software, Inc. -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of K Rutenberg Sent: Saturday, June 12, 2010 12:15 PM To: [email protected] Subject: Default ARS 7.5 server license and Trail license? I have received a AR Server license valid for 6 months. I think its a Trial license. My system is Windows 7, MSSQL 2008, ARS 7.5 What is the difference between the default server licence that gives you 3 fixed licences and this trial liense. Does the default server license allow full control via User tool to ITSM suite app as well if that is installed? I read one needs both a server AND app licence for this? _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"

